Liberty Mutual Insurance

www.libertymutualgroup.com
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Liberty Mutual Insurance Jobs & Careers in Warrenville, IL

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12 days ago

Bodily Injury Claims Specialist Warrenville¸ IL

Liberty Mutual Warrenville, IL

Advance your career at Liberty Mutual Insurance- A Fortune 100 Company! Are you looking for an opportunity to join a Bodily Injury Claims Team… Liberty Mutual


12 days ago

Campus Recruiter

Liberty Mutual Warrenville, IL

Advance your Recruiting career at Liberty Mutual Insurance - A Fortune 100 Company! Liberty Mutual Insurance is seeking a energetic Campus Recruiter… Liberty Mutual


12 days ago

Technical Director Commercial Insurance

Liberty Mutual Warrenville, IL

• Provides an array of expert consultative services to an assigned group of internal and external customers following the account team model… Liberty Mutual


12 days ago

Regional Appraising Manager Warrenville¸ IL

Liberty Mutual Warrenville, IL

• Manage the technical and procedural performance and results of all Supervising Appraisers and appraisal staffs within assigned offices… Liberty Mutual


4 days ago

InHouse Auto Damage Appraiser Warrenville¸ IL

Liberty Mutual Warrenville, IL

• Prepare and submit appraisals indicating costs for parts, materials and labor necessary to restore vehicles to their pre-damaged condition… Liberty Mutual


12 days ago

Marketing Internship Commercial Insurance Warrenville¸ IL

Liberty Mutual Warrenville, IL

Gain valuable business experience at a Fortune 100 company! Liberty Mutual Insurance's internship programs give you the chance to work on a… Liberty Mutual


12 days ago

Claims Career Development Program Personal Insurance Warrenville¸ IL

Liberty Mutual Warrenville, IL

Advance your Claims career at Liberty Mutual - A Fortune 100 Company! As a participant in our Claims Career Development Program, you will put… Liberty Mutual


12 days ago

Property Loss Specialist Fast Path Warrenville¸ IL

Liberty Mutual Warrenville, IL

• Speak to customers via phone to review/recommend repairs to damaged property, facilitate the replacement of destroyed personal property and when… Liberty Mutual


12 days ago

Direct Repair Program Appraisal Auditor (Guaranteed Repair Network) Warrenville¸ IL

Liberty Mutual Warrenville, IL

Advance your Claims career at Liberty Mutual - A Fortune 100 Company! Are you looking for an opportunity to join a claims team with a responsible… Liberty Mutual


12 days ago

General Adjuster¸ Commercial Insurance

Liberty Mutual Warrenville, IL

Advance your Claims career at Liberty Mutual Insurance- A Fortune 100 Company! Commercial Insurance (CI) is currently searching for a General… Liberty Mutual


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Liberty Mutual Insurance President & CEO David H. Long
David H. Long
504 Ratings
  • 2 people found this helpful  

    Some days are fine, others I am ready to walk out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Customer Claims Representative in Warrenville, IL
    Current Employee - Senior Customer Claims Representative in Warrenville, IL

    I have been working at Liberty Mutual Insurance

    Pros

    - Competitive salary -- I am making more than I thought, able to live comfortably
    - Benefits -- are pretty good. Health deductible is high, but I am satisfied
    - Amount of paid time off per year -- accrue 1.5 days per month right away, 4 personal holidays of choice
    - Ability to advance -- IF your numbers are good and you have a formal, college education you can advance
    - Able to submit continuous improvement suggestions -- Many times, if you have a good idea, management and upper management are excited to take your idea to the next level

    Cons

    - Glorified call center environment -- You are answering calls all day and working on your own claims. You don't always have the time to call your own customers or take their calls so that will reflect negatively in your own numbers. It also means that someone else may negatively impact your claim.
    - Ability to advance -- It feels like you have to be a favorite or have someone in your court to be considered for the next position. If you aren't a favorite, your chances of moving up are significantly diminished.
    - Managers -- Some managers are willing to assist when you have an issue, but others will ignore you and let a situation escalate. I am lucky to have had a good manager, but there have been times I needed assistance and I was ignored by multiple managers in the same office.
    - Micro-managing -- This depends on your own manager, but while I feel somewhat valued, I do not feel trusted.
    - Mandatory OT -- I get that certain times of year or natural disasters increase the amount of calls and claims, but if I am given the option, I will stay to do some more work. Making us do 5 hrs a week for around 2 months??

    Advice to ManagementAdvice

    I think that upper management really tries, but they need to level with us more at the bottom and try to understand our needs and wants. While I greatly appreciate that they listened to us on the EOS (getting rid of weekends), we need to do more to ensure that the employees are given the tools they need to be successful and more content in their roles.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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