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Robert Bland
6 Ratings
  • Depressing call center enviornment

    Former Employee - Sales Agent in Darien, IL
    Former Employee - Sales Agent in Darien, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at full-time (Less than a year)


    For me it was close to home and only worked here while I was transitioning into finding my true career passion.


    The CEO, Robert Bland is a terrible people person. He underpays agents, working them to the bone in a very dreadful, dark call center environment. They would set very unrealistic goals and when anyone was close to making their quotas, he'd change the structure so that you didn't get paid out on it. Micromanaging to the core, all calls are recorded and every move monitored, to the point that they wouldn't allow you to get up to print. You'd have to ask to use the restroom. It was very depressing!!!!

    Advice to Management

    Close the doors and call it quits, this is like pure torture for people and the fact that you continually are hiring in an environment that is taking advantage of others is just sad. Get out while you can.

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