Lightower Fiber Networks

Lightower Fiber Networks Jobs & Careers

Hiring? Post a Job

Show:  All Results Last 7 Days
30+ days ago

Application Developer

Lightower Fiber Networks Boxborough, MA

• Must be highly organized, detail oriented and able to work effectively in a fast-paced, dynamic environment. • Must be able to multi-task…

7 days ago

Data Engineer

Lightower Fiber Networks New York, NY +3 locations

• Configure and maintain production and corporate networks. • Assist with administering and maintaining network infrastructure. • Perform and…

30+ days ago

Field Operations Technician

Lightower Fiber Networks Newburgh, NY

• Install, Turnup, Test and Provision SONET, WDM and Ethernet equipment in an optical fiber network adhering to engineered design. • Conduct and… Glassdoor

30+ days ago

Network Operations Technician

Lightower Fiber Networks Boxborough, Melville, MA, NY

• Perform monitoring, troubleshooting, and repair of the carrier class network components in Lightowers network • Oversee maintenance of assigned… Glassdoor

30+ days ago

Enterprise Sales Account Executive

Lightower Fiber Networks All Locations, IL, MA, MD, NJ, NY, VA

• Achieve Monthly Revenue Targets • Schedule and attend sales meetings to present the Lightower value proposition and identify new opportunities… Glassdoor

30+ days ago

Network Control Center Supervisor

Lightower Fiber Networks Boxborough, Melville, MA, NY

• Regular review of all outstanding tickets to make certain SLAs are being met • Consistent oversight of all issues to ensure continued… Glassdoor

Lightower Fiber Networks Reviews

9 Reviews
9 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Rob Shanahan
5 Ratings

    Its a mess - top heavy with Management and Sales - disregard for Engineering and Operations Staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineering in Boxborough, MA
    Current Employee - Engineering in Boxborough, MA

    I have been working at Lightower Fiber Networks full-time (more than 3 years)


    Salary is the only good thing that I can think of that's keeping me at this company.....


    Engineering is not sized to support sales force.
    Engineering leadership is disconnected from day to day operations.
    Engineers have no yearly goal objectives.
    Roles with-in engineering lack clarity and overlap with other departments.
    Senior leadership is lead to believe, or choose to ignore issues with turning up new services - requires brute force each time to turn up an order.
    Only concerned with the monthly sales and revenue numbers.
    Lifeblood systems used to maintain inventory and service order delivery (CRM) is misaligned and flawed, consumes an enormous amount of amount of time each day.
    A layer 1 company, struggling to become a "big fish" as well as becoming a layer 2/3 company. Polar opposite to a Tier I Telco with too many processes, Lightower has too few processes.
    Integration issues between legacy systems and processes create in-efficiencies. Observed a limited effort to unify all staff.
    Limited training, after being told by hiring manager that it was encouraged
    Poor synergies between functional departments
    Poor moral - Engineering staff is burning out.
    Lack of team effort, lost opportunities to get functional areas on the same page, this should come from senior leadership
    Growing pains as the company tries to scale. Sometimes it's not clear who's making a decision.

    Advice to ManagementAdvice

    Advice to management: align each departments roles/responsibilities, make an effort to get everyone one the same page.
    Advice to management: recognize and address the issues associated with internal systems required to build and inventory service orders.
    Advice to management: There are other departments besides sales to cozy up to, come on down to the dungeon sometime to get a fresh perspective on some of the challenges we have, Warren Buffett wont mind....

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

Work at Lightower Fiber Networks? Share Your Experiences

Lightower Fiber Networks

Click to Rate