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LivingSocial Reviews

3.0
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Recommend to a friend
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LivingSocial President and CEO Gautam Thakar
Gautam Thakar
45 Ratings
  • Helpful (4)

    Mismanagement continues

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - National/Shop
    Current Employee - National/Shop

    I have been working at LivingSocial full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Working with smart co-workers
    Opportunity to make a real difference

    Cons

    Unqualified management explains away problems when brought up. The new CEO has made very few changes in redundant processes and bloated bureaucracy even though it is sorely needed to stem the bleeding. High performing businesses are frequently blindsided by pet initiatives, causing declines and drop in morale. Goals are unrealistic.

    Advice to Management

    Get back to basics- putting out high quality deals and marketing the heck out of the best ones.
    Pushing out thousands of poorly designed deals to meet an arbitrary quota is not the way. We were growing and nearly profitable before all the changes in 2014.

    Protect the profit engines from bureaucracy, give your employees more control over their business and relationships and stop reorganizing all the time.

    Listen when employees are telling you something is broken, and not wait for your business to decline double digits before taking a look. MOST IMPORTANTLY- stop tweaking successful processes just so management can justify their existence.


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