Logicworks Jobs

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16 days ago

Cloud Systems Engineer

Logicworks New York, NY

The Cloud Systems Engineer is responsible for a combination of system administration and platform engineering with direct responsibility for the… Logicworks


30+ days ago

Sales Executive

Logicworks New York, NY

By utilizing professional networks, relationships with customers, CIO forums, and other prospecting techniques you will create new qualified… Logicworks


30+ days ago

Technical Project Manager

Logicworks New York, NY

Logicworks is seeking an experienced Technical Project Manager to join our dynamic Service Delivery Team and deliver our full line of managed hosting… Logicworks


30+ days ago

Sales Engineer

Logicworks New York, NY

Sales Engineers at Logicworks is the technical relationship through the sales cycle of our our robust and complex managed hosting and cloud computing… Logicworks


16 days ago

Datacenter Engineer

Logicworks Piscataway, NJ

include: • Install, configure and maintain server-class hardware • Install, configure and maintain network infrastructure hardware (switches… Logicworks


30 days ago

NOC Engineer

Logicworks New York, NY

Logicworks is seeking a Systems professional with an interest in emerging technologies to join our Operations Center team. An Engineer within this… Logicworks


30+ days ago

DevOps Engineer

Logicworks New York, NY

As a DevOps member of a Senior Engineering technical staff consisting of experts in many adjacent areas (Windows, Linux, VMWare, SQL, Storage), you… Logicworks


30+ days ago

Datacenter Engineer - Secaucus

Logicworks Secaucus, NJ

The Datacenter Engineer is a member of the Logistics team and is responsible for hardware provisioning, replacement of failed hardware, and hands-on… Logicworks


30+ days ago

Support Analyst

Logicworks New York, NY

As a Support Analyst for the Service Delivery Group and Network Operations Center (NOC), you will help ensure the operational success of Logicworks… Logicworks


16 days ago

Technical Recruiter

Logicworks New York, NY

As a Technical Recruiter, you will be primarily responsible for locating the top talent in a variety of technology fields, filling Logicworks’ open… Logicworks


Logicworks Reviews

4.4
10 Reviews
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Logicworks CEO Kenneth Ziegler
Kenneth Ziegler
9 Ratings
  • Do the plusses outweigh the minuses? Possibly...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Logicworks full-time

    Pros

    Logicworks provided excellent exposure to new technologies, offered access to a unique and diverse customer base and appeared to have a solid business model. This was a great opportunity to see IT infrastructure implemented at a scale most engineers would never encounter. During my tenure, I was proud to have an impact on highly-visible systems and felt a sense of accomplishment knowing that Logicworks was a trusted business partner to important clients.

    My coworkers were some of the most loyal and hardworking people I'd ever seen in an organization. This was true to a fault, in that most employees were not aware of their (tremendous) value on the open market. But *every* employee in my group went above and beyond in their efforts to support the company and customer base. Most staff had been with the firm for a long time and grew up within the organization.

    Leadership in the C-suite was inspirational and the clear selling point for me the join the firm. The marketing and sales teams worked miracles, despite having constrained engineering resources to execute them.

    Day-to-day and in-office culture was friendly; almost family-like. The staff generally worked well together, with some notable exceptions. There was minimal political maneuvering within the general employee ranks.

    Cons

    The issues with Logicworks stem from an abundance of tribal knowledge and poor management and employee-development practices.

    Having such talented engineers and support staff breaks down when those staff are not following industry best-practices. There was an uncanny resistance to exploring larger industry trends and processes; with management opting to do things the way they've "always been done". I sensed tremendous mistrust of newer employees hired from the outside. Culture starts at the top, and this reluctance at the management layer impacted the client base, hurt system stability and consequently, the firm's reputation. I'd liken the rate of change and adoption of ideas to that of a large corporation; unreasonably conservative for a firm this small.

    The hardest-working people were stretched thin and often burnt-out. Some of this was a matter of working hard, but not "working smart". Working smarter was feasible, but was hampered by a collective myopic view of information technology. There's a fair amount of "knowledge hoarding", with key information often residing with a single engineer who was always in the critical path of projects. Management was hands-off here and did little to address knowledge and communication barriers. Despite these faults, the sales and the client management teams picked up the pieces. The customers were surprisingly accepting of this.

    My HR and management interactions were stressful and fraught with disappointment. From initial onboarding, to compensation, to handling expenses/taxes/benefits, reviews, company policy and even separation, the level of professionalism was far below what I've experienced in other positions. The management encounters were just plain contentious.

    Advice to ManagementAdvice

    Strive to fix broken processes - Encourage better communication. Address toxic relationships! Every company has issues, but recognizing them is the first step in improving the workplace.

    Support your employees - They are your greatest resource. Don't discount their feedback and concerns because the level of talent of the Logicworks staff is high enough that they *do* have other industry options.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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