Lovesac Jobs & Careers

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Show:  All Results Last 7 Days
26 days ago

Customer Relations Lead

Lovesac McLean, VA +2 locations

• Responsible for the process of managing all customer relationships after the first sale has been closed •Use Store and HQ data to prioritize… Lovesac


13 days ago

Full Stack Web Developer

Lovesac Stamford, CT

Lovesac is seeking a strong Front End Web Developer, who will work closely with Product Managers & UX Designers to drive innovative & best-in-class… Lovesac


7 days ago

Design

Lovesac Lynnwood, WA

Lovesac team members have an entrepreneurial spirit. They embrace change and lead by example, coaching across all levels to provide the best customer… Lovesac


28 days ago

Operations Lead

Lovesac Pleasanton, CA

The Operations Lead is the back bone of the store team, a vital resource and an avid communicator. • Working cooperatively with the Store Leader… Lovesac


14 days ago

Design Lead

Lovesac Las Vegas, NV +7 locations

Lovesac team members have an entrepreneurial spirit. They embrace change and lead by example, coaching across all levels to provide the best customer… Lovesac


26 days ago

Sales Lead

Lovesac Columbia, MD +5 locations

Lovesac team members have an entrepreneurial spirit. They embrace change and lead by example, coaching across all levels to provide the best customer… Lovesac


11 days ago

Customer Relationship Lead

Lovesac Danbury, CT +5 locations

•Responsible for the process of managing all customer relationships after the first sale has been closed •Use Store and HQ data to prioritize… Lovesac


19 days ago

Senior Director of Stores

Lovesac Stamford, CT

• Develops sales and growth strategy. Plan and forecast monthly, seasonal and yearly sale trend by store. Proficient with financial and report… Lovesac


6 days ago

Senior Operations Analyst

Lovesac Stamford, CT

The Senior Operations Analyst is responsible for the day-to-day activities of Omni channel sales reports, inventory plans & payroll planning as well… Lovesac


5 days ago

Visual Merchandising Specialist

Lovesac Stamford, CT

• Manage the implementation of product presentation programs for all stores; which includes the development and production of the seasonal floor… Lovesac


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Lovesac Reviews

49 Reviews
3.3
49 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Nancy Shalek
29 Ratings
  1. 1 person found this helpful  

    Unsupportive upper management is chipping away at the foundation of its own company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lovesac full-time for more than 3 years

    Pros

    Compared to other typical retail or mall jobs, Lovesac pays well (if you are full-time). Lovesac also offers benefits, and vacation time that is typical for most companies of this size. The product itself is not without flaws, but certainly has an enormous potential for growth in the furniture market today.

    Cons

    The small problems that face any growing company are slowly choking the life out of Lovesac. Issues with logistics, staff turnover, and communication problems are to be expected when a company is as young, and growing as quickly as Lovesac is. However, the difference between growing pains and fundamental issues is apparent in the day-to-day workings of Lovesac.
         In the 5 years that I've worked for the company I've seen what was once an amazing display of teamwork and camaraderie disintegrate into a distant upper management passing off problems and blame to stores who aren't given the tools needed to succeed in the first place. Policies, changes, tracking information, problem resolutions, and nearly all communication from HQ to the stores is a confusing and overly-complicated mess of Google Docs and Excel files. Not only is information difficult to find and decode, but any request for help is met with a condescending "do it yourself" response from upper management. And in spite of weekends and holidays being the busiest time for the stores, HQ has those days off; effectively leaving the stores to live and die on their own.
         Lovesac's upper management has created an "us vs. them" atmosphere that has done nothing but alienate current employees, isolate stores from information, and ruin hard-earned customer relationships.

    Advice to ManagementAdvice

    Spend the time and energy needed to properly train new employees, and give current employees the tools the need to succeed. Trust, value, and rely on the veteran employees in the stores; they are the ones that are holding together the company. Without these fundamental changes, I cannot see how Lovesac will be able to build on the shaky foundation it has created.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO