Lovesac Jobs & Careers

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30+ days ago

Sales Leader

Lovesac Salem, NH +3 locations

Must love working with people and helping our clients create the room of their dreams with our amazing one of a kind furniture. Accountable to… Percipio Media

14 hrs ago

Accounting Clerk – new

Lovesac Stamford, CT

Reconciles processed work by verifying entries and comparing system reports to balances. Charges expenses to accounts and cost centers by analyzing… Percipio Media

30+ days ago

Customer Relationship Lead

Lovesac Broomfield, CO +3 locations

•Responsible for the process of managing all customer relationships after the first sale has been closed •Use Store and HQ data to prioritize… Percipio Media

28 days ago

Operations Lead

Lovesac Sarasota, FL +6 locations

The Operations Lead is the back bone of the store team, a vital resource and an avid communicator. Working cooperatively with the Store Leader and… Percipio Media

14 hrs ago

Staff Accountant – new

Lovesac Stamford, CT

Maintain the Fixed Asset and associated depreciation schedules in Netsuite/Excel; provide monthly detail and produce General Journal entries to… Percipio Media

30+ days ago

Sales Lead

Lovesac Columbia, MD +7 locations

The Sales Lead is an expert at first impressions, mirroring the customer, identifying her needs and cultivating each relationship until a new… Percipio Media

24 days ago

Merchandising Lead

Lovesac Las Vegas, NV +2 locations

Ensure that the store floor/displays are set up and maintained using all guidelines, coordinating product roll outs and seasonal merchandising… Percipio Media

28 days ago

Store Manager

Lovesac Houston, TX +2 locations

Lovesac is a rapidly growing Home Furnishings Company and we are actively recruiting for a Store Manager to run our location at The Houston Galleria… Percipio Media

30+ days ago

Customer Relations Lead

Lovesac Edison, NJ +3 locations

•Responsible for the process of managing all customer relationships after the first sale has been closed •Use Store and HQ data to prioritize… Lovesac

30+ days ago

Design Lead

Lovesac Broomfield, CO +7 locations

Utilize in store sketch tools to present a vision for the customer to complete the sale. Suggest additional products and services that will… Lovesac

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Lovesac Reviews

51 Reviews
51 Reviews
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Nancy Shalek
31 Ratings

    Innovative, Flexible, Competitive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Lead in San Francisco, CA
    Current Employee - Operations Lead in San Francisco, CA

    I have been working at Lovesac full-time (more than a year)


    I have worked for this company for nearly two years. In that two years I have seen the company as a whole expand immensely and restructure itself a number of times. Each time has been a step towards a more efficient, streamlined system. As the operations lead- accountable for inventory, logistics, financing, etc.- I have found that each new system or procedure for ordering, tracking and fulfilling has been a vast improvement over the methods of the past. As a lead, I am required to work full-time, and our pay is highly competitive with bonus incentives and heath/dental/vision/life insurance options. Our paid time off policy is generous. This is a non-commission retail environment which focuses more on employees working together to achieve store sales goals. We have a five-part "lead" system incorporated into the selling process (Merchandising, Design, Relationship, Operations, Store), meaning each lead position is responsible for certain aspects of the sale. I appreciate this format because it holds each employee accountable to store goals and requires the entire team to work TOGETHER as oppose to against each other the way many commission based platforms tend to work. I personally feel that my store has a very open environment that allows employes to freely and comfortably voice concerns or questions without fear of punishment or ridicule. This is a value that I have felt extends all the way up through HQ- I can reach out to anyone regarding an issue or question I may have. My store leader, Zone Leader, Director of Stores and on up and across have all been supportive and down-to earth.

    As for the product- it is of the highest quality and incredibly unique. The value of it goes above and beyond our competitors. It makes it so much easier to sell because you know the customer is going to love it and have it forever. You can read about why on the website- this is just to sell you on the company.

    You will have to work hard and be engaged. But if you put in 100% (or more) there is so much room for upward movement. This company values it's employees and everything they have to bring to the table that could help the company grow and gain. Definitely not your average "corporate" environment.


    I have to agree that sometimes new procedures or systems are rolled out very quickly, seemingly over night in some cases. If you're a fast learner and engaged this won't be a problem. You will need to be proficient in computer skills to really be comfortable, but I've found everyone to be incredibly helpful. I will say that we seem to have a lot of promotions, whether it's discounts or extended financing. I personally feel that this lowers the incredible value of the product and has actually "trained" some of our frequent visitors and potential customers to wait for promotions to buy. Our store doesn't have the heaviest traffic so this can be a bit of a bummer when there isn't a big promotion going on.

    Up until recently, I noticed our store leaders had on A LOT of conference calls each week. Not that keeping the store leader informed isn't a good thing, it is, but having our fearless leader a bit more present on those days would have been appreciated.

    Advice to ManagementAdvice

    Everything seems to have improved by leaps and bounds since I started- maybe a more streamlined format for delivering information to store leaders so they can be more involved in whats happening on the floor day to day. Sudden roll outs of new systems or procedures can be tough as well, though it doesn't happen often; so maybe a little warning there.

    Positive Outlook
    Approves of CEO

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