Lowe's Jobs & Careers in East Peoria, IL

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1 day ago

In Home Sales/Construction Sales - LOWES – new

Lowe's Home Improvement East Peoria, IL +2 locations

The Project Specialist - Exteriors (PSE) is a salary plus commission in-home sales position. The PS-E plays the primary, customer-facing role… Lowe's Home Improvement


23 days ago

Delivery Driver

Lowe's Peoria, IL

Pull, load, and deliver customer purchases in a friendly, timely, safe and efficient manner. Greet and acknowledge all customers in a friendly… Beyond.com


30+ days ago

Customer Service Associate II

Lowe's East Peoria, IL +2 locations

Responsible for providing quick, friendly customer service by answering customers questions, providing purchase assistance and keeping shelves… Glassdoor


18 days ago

Sales Specialist Plumbing

Lowe's East Peoria, IL

Responsible for the overall sales and merchandise maintenance of the assigned department. Maintains the department according to company merchandising… Glassdoor


25 days ago

Electrical Pro

Lowe's Peoria, IL

Responsible for upholding the knowledge of an electrical professional. Responsible for providing superior customer service, achieving sales budgets… Glassdoor


26 days ago

CSA Front End

Lowe's Peoria, IL

and Purpose Responsible for handling all customer inquiries, sales, returns at the Customer Service/Return Desk, operating the cash register… Glassdoor


30 days ago

Head Cashier

Lowe's Peoria, IL

The Head Cashier manages the front end activities by proactively visiting Customer Service, Returns Desk, Front Line Registers, Commercial Registers… Glassdoor


30+ days ago

Project Specialist Exteriors

Lowe's Peoria, IL

The Project Specialist - Exteriors (PSE) is a salary plus commission in-home sales position. The PS-E plays the primary, customer-facing role… Glassdoor


9 days ago

Department Manager

Lowe's Peoria, IL

Responsible for superior customer service, merchandising, and sales performance in assigned area while managing employees. Job Requirements… Glassdoor


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Lowe's Reviews

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4,091 Reviews
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Lowe's Chairman and CEO Robert A. Niblock
Robert A. Niblock
1,547 Ratings
  1.  

    Disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSA  in  East Peoria, IL
    Current Employee - CSA in East Peoria, IL

    I have been working at Lowe's part-time for less than a year

    Pros

    If your department is fully staffed and works together there is plenty of time to get your work done and help customers in the best possible way. Unfortunately, in my experience staffing was always an issue.
    At the Specialist and CSA levels, Lowe's truly does care about customer service.
    Great coworkers for the most part.

    Cons

    There will be NO training on the products in your department so it is up to you to learn, if you have time. The store runs at staffing levels that require a lot of extra work/hours from those willing to do it even though they could hire more and make it a better place to work. If you are a hard worker, they will expect a lot from you. If you are a slacker, you can slack away every day and they will not hold you accountable. It comes out bitter, but it is true and the main reason I am looking for another place to work. The higher up in the chain of command, the more it is obvious they only really care about profit margins. All employees are expendable, so if you voice concerns that they don't want to deal with then you become the problem.

    Advice to ManagementAdvice

    First, offer some product training. The "trial by fire" method of throwing employees into a department without sufficient training burns both the employee and the customer. Second, cull the herd and fill the store with enough employees that care so the work can be done within the work hours. There are a lot of great people working in the store but they get worked to the bone picking up the slack for others. The resistance to confrontation that I have experienced is downright negligent and has affected morale in a negative way. Last, the hype during orientation and the wonderful color posters in the "training room" give a false sense that Lowe's management wants to help you succeed. Once the two day orientation class is over, you are on the floor and just another employee. I know I am part time but to go nine months without any kind of review or meaningful conversation with anyone in management lets me know that I am just another easily replaceable face in a sea of red vests.

    Recommends
    Neutral Outlook
    No opinion of CEO