Lowe's Jobs in Huntsville, AL

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Show:  All Results Last 7 Days
2 days ago

Customer Service Associate II - Weekday – new

Lowe's Huntsville, AL

Responsible for assisting customers with all of their shopping needs including assisting customers in the selection, demonstration, preparation and… Lowe's


6 days ago

CSA Front End - Cashier

Lowe's Huntsville, AL

Responsible for responding to customer inquiries, providing support throughout their shopping experience including promoting customer loyalty plans… Lowe's


6 days ago

Installed Sales Coordinator

Lowe's Huntsville, AL

Responsible for coordinating and scheduling installations by reviewing and managing Installed Sales paperwork and contacting installers and customers… Lowe's


7 days ago

Customer Service Associate II - Weekend

Lowe's Huntsville, AL +2 locations

Responsible for assisting customers with all of their shopping needs including assisting customers in the selection, demonstration, preparation and… Lowe's


7 days ago

Non-CDL DRIVER

Lowe's Huntsville, AL

Plan and execute delivery activities including preparing delivery loads, following planned delivery routes, and assisting with merchandise… Lowe's


29 days ago

Project Specialist Exteriors

Lowe's Owens Cross Roads, AL

The Project Specialist Exteriors (PSE) is a salary plus commission in-home sales position. Maximizes sales of exterior products including sales… Lowe's


22 days ago

Account Exec ProServices

Lowe's Athens, AL

The AEP is the primary sales representative responsible for sales to large regional business. As such, the AEP is responsible for growing… Lowe's


24 days ago

Delivery Driver - CDL

Lowe's Decatur, AL

Responsible for planning and executing delivery activities, preparing delivery loads, following planned delivery routes, and assisting with… Lowe's


2 days ago

Sales Specialist Appliances – new

Lowe's Hartselle, AL

Serves as the store expert appliances by providing detailed product information to both customers and peers, promoting and recommending products… Lowe's


13 days ago

CSA Front End

Lowe's Hartselle, AL

Responsible for responding to customer inquiries, providing support throughout their shopping experience including promoting customer loyalty plans… Lowe's


Lowe's Reviews

3.4
Rating Trends
Recommend to a friend
Approve of CEO
Lowe's Chairman and CEO Robert A. Niblock
Robert A. Niblock
2,343 Ratings
  • Scheduling Nightmare

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Huntsville, AL
    Current Employee - Customer Service Representative in Huntsville, AL

    I have been working at Lowe's full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Pay is OK. Benefits are great. Occasionally your store will hit an obscure metric and you will receive a bonus.

    Cons

    Zone Management is erratic at best. The scheduling is what will kill you. If you are full time, the "corporate rotation" is a joke. I enjoy closing(1-10) and the 2 other people in my department would rather open (6-3}. We would work together to switch shifts and then forward the requests to management to have them change the Kronos (scheduling) system defaults. I was told this can no longer happen because of "coverage" and that corporate headquarters stresses a rotation of shifts to be fair. After researching I discovered it is up to store management. There lies the crux of the issue. Store managers do not often deviate from the rough outlines of the mother-ship. Be prepared to be scheduled to close at 10 PM and turn around and open the store at 6 AM the following day. That will allow you to get home and get into bed at 12 AM and wake up refreshed at 4 AM. This will happen several times a year. Also be prepared to cover departments for which you have no training. Let's say you work in electrical and come across a customer in millwork who needs help (Lowe's possesses buzzers that customers can push to request assistance). The millwork associate is at lunch and the customer wants to order doors or windows. There is a particular program that must be used to order the product and you will not be able to access it or make heads or tails of it even if you can. It is like that in several departments. Co-workers are generally good but you will hear racially and sexually disparaging comments. HR is a non-responsive mess and if you do talk to them you will become a pariah within the walls of the building. You will be climbing a stair ladder often and handling heavy products. You will be bringing in carts from the parking lot and loading heavy items. You will be unloading trucks and pulling freight onto the floor. This is a young mans game.

    Advice to Management

    Find a way to allow for work/life balance. There is a tab on your employee home page on My Lowes Life for that. Walk the walk. Cross train your people. Allow your Voice Team to speak for the employees and do more than plan a free pizza party. Train your people on how to deal with difficult customers .Let the employees take the training existing training that is there and admit to yourselves that the "Blueprint for Success" does not work. Have more loaders staffed and provide equipment that facilitates quicker and more effective loading and downloading of products. Beef up the overnight crew by 1 or 2 people and have them down-stock or do IRP's.


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