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I have been working at Luxottica Retail full-time (more than 8 years)Pros
Love helping customers look and feel good? This is a good job for you.
No more mystery shops, now there is a survey customers can take and if you do your job right you will get good scores.Cons
Higher-ups don't have time to actually coach you and just rely on second-hand information gathered by others to judge you.
Constantly changing goals, focuses and asking associates to sell more and more, like credit cards and donations to charity. Also trying TOO HARD to make an impact in social media. "Simple and fast" is an attribute they love in associates but they're slowing us down.Advice to ManagementAdvice
Stop trying to juggle so much at once.RecommendsNeutral OutlookDisapproves of CEO