M&T Bank

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M&T Bank Jobs & Careers in Falls Church, VA

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30+ days ago

Relationship Liaison I- Commercial Real Estate

M&T Bank Falls Church, VA

May perform any or all of the following duties: Act in a liaison capacity between the customer and the Commercial Relationship Manager or management… CareerBuilder


11 days ago

Financial Consultant II

M&T Bank Falls Church, VA +4 locations

Together, M&T Bank and Wilmington Trust, a part of M&T Bank Corporation, represent one of the country's leading depository and lending franchises, a… CareerBuilder


2 days ago

Relationship Banker I – new

M&T Bank Falls Church, VA +13 locations

Serves as foundation of building customer loyalty and growing and retaining customer relationships in the M&T branch system, completing all… CareerBuilder


30+ days ago

Mortgage Originator

M&T Bank Falls Church, VA +2 locations

The mortgage originator works independently to cultivate new mortgage business. Regularly and customarily travels to and works at prospective… CareerBuilder


2 days ago

RCC Group Manager II – new

M&T Bank McLean, VA

include some or all of the following depending on the Manager's function: -Maintain expert knowledge regarding specific Investor product… CareerBuilder


30+ days ago

Commercial Mortgage Originator II

M&T Bank McLean, VA

As a national MAP Lender and GNMA seller/servicer. M&TRCC has an immediate need for a loan originator responsible for prospecting, developing, and… CareerBuilder


2 days ago

Branch Manager – new

M&T Bank Annandale, VA +4 locations

Branch Managers serve as a proactive team members in the M&T Branch system. Branch Managers are the foundation of building customer loyalty through… CareerBuilder


12 days ago

Peoplesoft Developer

M&T Bank Washington, DC

As a PeopleSoft Developer you will be responsible for successful delivery of PeopleSoft Application development of workflow… M&T Bank


2 days ago

Senior Private Client Advisor – new

M&T Bank Washington, DC

Focus is new sales revenue through client acquisition and expansion of existing clients… CareerBuilder


30 days ago

Secretary III

M&T Bank Washington, DC

• Provide a wide variety of administrative and staff support requiring high-level analytical and organizational skills to departmental executives… CareerBuilder


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291 Reviews
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M&T Bank Chairman and CEO, M&T Bank Corporation and M&T Bank Bob Wilmers
Bob Wilmers
172 Ratings
  1. 1 person found this helpful  

    Skip M&T; there are better places to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Representative I in Falls Church, VA
    Current Employee - Customer Representative I in Falls Church, VA

    I have been working at M&T Bank

    Pros

    Decent benefits package, Medical/Dental/Vision plans are inexpensive, paid vacation and sick (sporadic absence) days.

    Cons

    - Lack of Competent Management (DC Metro)
    - Lack of Advancement opportunities unless you are interested in sales
    - Lack of Competent Support personnel (Overall, with the exception being the IT Help Desk...they know what they're doing)
    - Unrealistic Sales expectations

    Originally I worked for Provident Bank but because Provident merged with M&T in 2009 we became part of the M&T family. M&T Management, at least in the DC Metro area (VA specifically) does not have a clue what to do. Sales pressure is everywhere and little, if any thought is given to operations. M&T is hemorrhaging their competent staff because of the VERY low wages compared to other banks in the area as well as gross mismanagement. If you work in a branch, in ANY position you have sales goals. If you do not meet those goals you will be hounded constantly. Managers have been caught changing hours so that overtime is not present and when confronted they have a different excuse every time as to why this is something acceptable for them to do. When HR is contacted they refer it to another department who in turn refers it to a third department who will refer you back to HR. No management on any level wants to "put their neck out there" and make a decision, always referring it back to someone else so that they can't be held accountable. Customer Support number is a joke as all they ever do (besides giving incorrect information to the customer) is refer livid customers back to the branch that referred them to the customer service line in the first place. In store branches are left out in the cold so to speak as all the back office support services close down at ~4PM leaving 3 hours where in store branches cannot call anyone for any assistance, with the exception of the IT Help Desk. Branches are intentionally under-staffed with FT employees being told on a daily basis that they shouldn't complain that they went from 40 hours to 32 hours because M&T can replace them with someone else within a week and they should be thankful they have a job. Advancement is non-existent...the position you start in will likely be the position you still hold years from now if you end up staying with the company that long. You are frequently asked to do the job of your superior (ex: teller line staff doing managerial duties) as well as those in other departments such as Mortgage reps and Investment reps.

    Advice to ManagementAdvice

    Listen to your employees! When numerous employees from multiple different locations all have the SAME complaints, perhaps you should look into the issue! You can't service customers effectively if all your competent staff leaves because you pay them so little, treat them with little if any respect and ask them to do more than what their position requires!

    Doesn't Recommend
    No opinion of CEO

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