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I have been working at ManpowerDoesn't RecommendNegative OutlookNo opinion of CEODoesn't RecommendNegative OutlookNo opinion of CEO
Great co-workers! We've worked together for a long time, so the team dynamics flow smoothly.
Our technology is so out dated that smaller competitors in our market are running circles around us. Has anyone clicked on our 1990's website recently? Someone in management also made a stupid decision to work exclusively with Monster, so we're losing visibility to 25% of the candidates available on other job boards. One thing is consistent, recruiting decisions are made by people that aren't recruiters, and when those uneducated ideas blow up, it makes us be reactive rather than proactive. Commission reports are rarely processed for us to review, and once we see them, they are riddled with errors. The commission payout formula is convoluted and messy. No acknowledgment or recognition for years of amazing growth and return on your investment. The mentality around here is that no one works hard enough or deserves praise. No raises or performance reviews in years. As a HR company who is an industry expert, our HR department is one of the most poorly run HR departments I've ever encountered.
Advice to Management
Add tools and technology, not just empty promises. We rehash the same complaints and gripes year after year, and nothing ever gets solved. Send your commission based employees accurate commission reports in timely manner, and quit changing how you pay commission. Kid you not, I was recently given this excuse for a completely botched commission report, "Oh. We just realized that we've been overpaying you for the past 7 - 8 years, and we made a correction to our formula that will impact that." What?!?!?!