Marsh & McLennan Companies Jobs

Hiring? Post a Job

Show:  All Results Last 7 Days
3 days ago

Systems Project Coordinator

Marsh & McLennan Companies Iowa City, IA

Mercer is a global consulting leader in talent, health, retirement and investments. Mercer helps clients around the world advance the health, wealth… Marsh & McLennan Companies


3 days ago

Client Account Leader

Marsh & McLennan Companies Baltimore, MD

As a global leader in insurance broking and risk management, Marsh helps our clients succeed by defining, designing, and delivering innovative… Marsh & McLennan Companies


3 days ago

Communications Coordinator - Mercer Marketplace - Urbandale, Iowa

Marsh & McLennan Companies Urbandale, IA

Mercer is a global consulting leader in talent, health, retirement and investments. Mercer helps clients around the world advance the health, wealth… Marsh & McLennan Companies


3 days ago

Senior Placement Specialist

Marsh & McLennan Companies Chicago, IL

As a global leader in insurance broking and risk management, Marsh helps our clients succeed by defining, designing, and delivering innovative… Marsh & McLennan Companies


3 days ago

Administration Service Representative

Marsh & McLennan Companies Chichester, England

We have been named as the ‘World’s Best Provider of Pension Plan Administration Services’ by Global Finance Magazine for the third year in a row… Marsh & McLennan Companies


3 days ago

Creative Publisher - 6-12 month contract

Marsh & McLennan Companies London, England

As a global leader in insurance broking and risk management, Marsh helps our clients succeed by defining, designing, and delivering innovative… Marsh & McLennan Companies


3 days ago

Trainee Actuary

Marsh & McLennan Companies Dublin

In Ireland, Mercer employs over 500 employees in offices based in Dublin and Cork. The company is a wholly owned subsidiary of Marsh & McLennan… Marsh & McLennan Companies


3 days ago

B-B-C Head of Product Research

Marsh & McLennan Companies Dublin

The successful candidate will take up a role as head of Product Research and Chair of the Product Review Group for Mercer’s Financial Planning area… Marsh & McLennan Companies


3 days ago

Client Services Pensions Administrator

Marsh & McLennan Companies Manchester, England

We have been named as the ‘World’s Best Provider of Pension Plan Administration Services’ by Global Finance Magazine for the third year in a row… Marsh & McLennan Companies


4 days ago

Senior Analyst

Marsh & McLennan Companies New York, NY

The Sr. H&B Actuarial Analyst will provide accurate and timely data and financial analysis on various… Marsh & McLennan Companies


Marsh & McLennan Companies Photos

Marsh & McLennan Companies Reviews

3.2
Rating Trends
Recommend to a friend
Approve of CEO
Marsh & McLennan Companies CEO Daniel S. Glaser
Daniel S. Glaser
9 Ratings
  • Helpful (1)

    Participant Service Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Participant Service Representative in Norwood, MA
    Former Employee - Participant Service Representative in Norwood, MA
    Doesn't Recommend
    No opinion of CEO

    I worked at Marsh & McLennan Companies full-time (Less than a year)

    Pros

    Accumulated a decent amount of time off. Could switch shifts if you needed to and colleagues were willing. Lots of support during training. Could pick up overtime for extra pay, offered 401k.

    Cons

    Just about very move I made was being watched, every phone call listened to. Too much pressure put on employees. Phone reviews were often ridiculous. For example, I would be given points off for not saying a clients name three times.

    Advice to Management

    Don't put so much pressure on employees answering the phones and say how much time they can be given to answer a question, all while having to remember little things like repeating a clients name or how long they can put someone on hold. I am sure the client on the phone would much rather an employee take their time and get the correct information by waiting a little longer than having their representative worry about minor details such as their name being repeated or waiting on hold longer than a minute. Management should also be more available and open to employee questions when employees need guidance on the phones.


Work at Marsh & McLennan Companies? Share Your Experiences

Marsh & McLennan Companies

 
Click to Rate
or
Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.