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1 day ago

Technical Services Rep. – new

Masco Corporation Santa Ana, CA

Courteously assist customers in need of technical assistance relating to the use and applications of products ESSENTIAL FUNCTIONS: * Interact with…

25 days ago

Specialist, Client Services Desk

Masco Corporation Ann Arbor, MI

* Analyze, troubleshoot, and resolve user and customer Client Services Desk problem tickets in a timely manner. * Assist technical services team as…

16 days ago

Coord, Field Service

Masco Corporation Myrtle Beach, SC +2 locations

* Review the geographic location of each kitchen service assignment and assign Service Technician accordingly. * Maintain and update Oracle…

8 days ago

Support Specialist III

Masco Corporation Santa Ana, CA

Support information technology applications, systems and processes and perform scheduled operational tasks Utilize the Technical Support Cisco phone…

3 days ago

Work Order Support

Masco Corporation Dublin, CA

include administrative tasks associated with the generation or work orders, communicating with customers, employees, and other individuals to answer…

1 day ago

Tinter F/T (2nd Shift) – new

Masco Corporation Santa Ana, CA

Prepare and tints paint and performs a quality check prior to release ESSENTIAL FUNCTIONS: 1. Retrieve paint bases from warehouses and select…

30+ days ago

Quality Engineer: Core

Masco Corporation Winston-Salem, NC

include the following. Other duties may be assigned. Leads FMEA activities and organizes actions as a result of RPN rankings. Effectively proposes…

30+ days ago

Systems Engineer

Masco Corporation Vista, CA

Watkins Manufacturing is the maker of Hot Spring spas, delivering the absolute best lifetime ownership experience, and Caldera spas, delivering Pure…

30+ days ago

Quality Manager

Masco Corporation Daytona Beach, FL

QUALITY MANAGER - PRODUCTS-?xml:namespace prefix=o ns="urn:schemas-microsoft-com:office:office" /-> Masco Contractor Services is the nation s…

30+ days ago

Salesforce Administrator

Masco Corporation Tacoma, WA

OF POSITION: The Salesforce Administrator will lead the ongoing development of our SalesandService Cloud. The successful candidate will have a…

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Masco Reviews

46 Reviews
46 Reviews
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Approve of CEO
Masco President, CEO, and Director Tim Wadhams
Tim Wadhams
21 Ratings
  1. 3 people found this helpful  

    No growth opportunity for support personnel

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Support Staff in Taylor, MI
    Current Employee - Support Staff in Taylor, MI

    I have been working at Masco


    The health benefits are much better than previous companies; on-site cafe; matching gifts; the company closes for the week between Christmas Eve and New Year's. There is a gym on-site. 4% match for 401k. Annual bonus and profit sharing.


    Minimum to zero advancement potential for support personnel. I have never had a performance review. They are so focused on bringing in good young talent that they make everyone that has been there for years feel undervalued. Support personnel are continuously left out of department meetings, not given any projects, basically made to feel that we are not an important part of the team. Telecommuting policy is not fairly governed.

    Lots of red tape for every little idea you may have, legal has to look at everything and takes weeks to respond. IT Help Desk is in bad shape, but they are genuinely pleasant people. It seems to be a lack of direction.

    The HQ building has so much empty space (waste of money) and should be moved to Ann Arbor with Cabinetry. According to our last all-employee meeting, layoffs are coming AGAIN. Staff are tired of seeing their co-workers terminated. Morale is pitiful. It feels as if there is a constant threat, and there are a couple director level employees who seem to get energized by firing people. These are the type of people that become executives in the company. The "atmosphere" has changed so much.

    It is very heartbreaking as this used to be a wonderful company. I hope that Masco can find its way back, but it doesn't look like it will anytime soon.

    In general, I cannot recommend Masco to any interested support level candidates. That said, if you are an executive level employee, you will probably be quite pleased, especially as there are extra perks for execs. I think the extra perks would make up for some of the low morale, etc. that you will face. So, please don't let my review hold you back if you are at that level. It is only for the office workers that the situation is truly dire.

    Doesn't Recommend
    Disapproves of CEO

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