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30+ days ago

Customer Support Specialist - MassMutual

MassMutual Springfield, MA

About Us Chartered in 1851, Massachusetts Mutual Life Insurance Company (MassMutual), a Fortune 100 company is a leading mutual life insurance… MassMutual


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MassMutual Reviews

307 Reviews
3.1
307 Reviews
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MassMutual Chairman, President, and CEO Roger W. Crandall
Roger W. Crandall
126 Ratings
  1. 1 person found this helpful  

    40 years behind the times

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Enfield, CT
    Former Employee - Director in Enfield, CT

    I worked at MassMutual full-time (more than 3 years)

    Pros

    they pay bonuses to everyone, regardless of performance

    Cons

    management is lacking leadership and it's definitely an ol' boys network. Systems are antiquated. Many employees have been there their entire careers. They are very against change.

    Advice to ManagementAdvice

    Open your eyes and minds. Invest in systems that help your employees work smarter, not harder.

    Doesn't Recommend
    No opinion of CEO

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