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Match Reviews

3.9
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Sam Yagan
21 Ratings
  • Helpful (3)

    Too much middle management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in Dallas, TX
    Former Employee - Customer Service Specialist in Dallas, TX

    I worked at Match full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Match has a great culture for employees. From Happy Hours to extravagant parties, the perks are endless. Plus, free yoga and snacks!

    Cons

    In the Customer Care department, there is too much middle management. I'm sure this happens at a lot of companies, but the inefficiencies are ridiculous. The people who are paid the most in this department waste everyone's time and money by arguing about everything and changing their minds constantly.

    Advice to Management

    Figure out your direction. If you need to argue, don't make the disagreements as obvious to the people who report to you.


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