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I have been working at Mattress Firm full-time (More than 10 years)
Culture Culture CULTURE!!! This place is a family. It is almost weird how close we all are. There is so much opportunity for those with talent to both make a lot of money and advance to a great position. The training from top to bottom is fantastic. This is not only a sales organization, it is also a leadership development organization too. MFRM will develop you to your highest potential if you want them to.
Being retail, you will have to work retail hours. You are allowed to be creative, but with creativity comes criticism. So you must be ready to listen to how you can do better. It is apart of development, and those that are soft spoken may not be comfortable with that.
Advice to Management
Keep listening to everyone. There are so many talented, educated and creative people with lot's of great ideas to keep growing this amazing organization.