McDonald's Jobs & Careers in Hoffman Estates, IL

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30+ days ago

Enhancement Manager

McDonald's Oak Brook, IL

. The role expects the resource to perform the following functions: * Interact with business and technical teams on a regular basis * Gather…

9 days ago

IT Audit Senior / Supervisor

McDonald's Oak Brook, IL

The ideal candidate will leverage knowledge of IT processes and controls, financial…

6 days ago

Project Manager, RTD

McDonald's Oak Brook, IL

* Works with cross-functional stakeholders to clarify requirements and business objectives. * Develop estimates, schedules for projects; including…

30+ days ago

Payroll Process Support Analyst

McDonald's Oak Brook, IL

* Provide daily application and software support and timely issue resolution…

30+ days ago

Platform Support Analyst

McDonald's Oak Brook, IL

The Enterprise Application Support team within IT Restaurants is looking for a Platform Support Analyst to join our team. This position provides…

30 days ago

Technical Sr. Project Manager, POS Systems

McDonald's Oak Brook, IL

The team is responsible for the requirements management, release planning, development, bug fix, test coordination, and support, of our Global POS…

30+ days ago

Oracle Application Architect

McDonald's Oak Brook, IL

McDonald's is embarking on the global rollout of the Oracle Financials Suite over the next 5-7 years. This position will be a key member of the…

30 days ago

Technical Sr. Project Manager, Application Development

McDonald's Oak Brook, IL

Restaurant File Maintenance group is responsible for developing and implementing a web-based application used to manage price, product, and promotion…

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McDonald's Reviews

3,394 Reviews
3,394 Reviews
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McDonald's President & CEO Don Thompson
Don Thompson
977 Ratings

    Ehh... it pays the bills... sort of...

    • Comp & Benefits
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    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Manager  in  Salt Lake City, UT
    Current Employee - Department Manager in Salt Lake City, UT

    I have been working at McDonald's full-time for more than 10 years


    Each location is different. There are stores that are great, and others where the leadership just plain does not exist. In the stores with strong managers, everyone is always smiling, training is completed all the time, advancement opportunities are plentiful. Scheduling is one of the most flexible in any business.


    If you have a bone-head of a GM like I do, you will want to find employment elsewhere as quickly as possible. Training is never completed, managers are not looking out for each other, and upper management don't care about anything other than the sales and numbers. Reverse racism does occur in some locations, and very rarely is anything done about it. I was promised my own store twice because either there was a GM that wasn't doing their job, or someone was leaving. The first time, the organization sold some stores, effectively eliminating any promotion opportunities for the foreseeable future, and the second time, the Operations manager allowed self interests to get in the way of what was best for the business (this happens very, very often with McDonalds, both Corporate, and Franchise).
    I had a former GM receive a Ray Croc Award only because of the efforts of myself, and two other managers. This particular person was never in the store when they were needed. When upper management saw the numbers drop, they decided to fire some managers, but still allowed the GM to keep their job.

    Advice to ManagementAdvice

    To Operations Supervisors, Owners, and Area Supervisors: Never, ever try to bring in another manager that is related to the GM in any way as favoritism will be a factor. Remember that managers in your locations know more about what is going on than you do as they are the ones that are there every day. Listen to what they are telling you. If they have a concern, your responsibility is to address that concern as quickly as possible. If you say you're going to do something, do it!! If you have a manger in a very busy store that is getting burnt out, and they ask for a transfer... consider their request seriously.
    To the managers in the restaurants: your crew are and ever will be your most valuable asset. You cannot do your job without them. Yes, the drive thru times are important, but so too is the way you communicate with your crew. You either have people skills, or you don't. Never yell at your crew, and always listen to what they are telling you.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO