Mercer

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Mercer Jobs & Careers in Chichester, England

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5 days ago

Customer Relations Representative - Outsourcing - Mercer

Mercer Chichester, England

point of contact for pensioners and employee benefits enquiries. We are currently recruiting for a Customer Relations Representative in our… Mercer


5 days ago

Pensions Administration Service Representative - Outsourcing - Mercer - Chichest

Mercer Chichester, England

Pensions Administration is at the very core of Mercer’s Retirement business, managing our clients’ schemes; it is our priority to deliver a timely… Mercer


5 days ago

Scanning and Indexing Representative - Retirement-Client Services Support - Merc

Mercer Chichester, England

will include: • Promptly and professionally communicating with clients and scheme members on queries when required via letter, email and… Mercer


5 days ago

Calculations Analyst - Fixed term contract

Mercer Chichester, England

for this role will include: • Analysis and interpretation of scheme rules and actuarial instructions and the production of calculation… Mercer


10 days ago

Pensions Administration Service Representative

Mercer Chichester, England

for this role will include: • To ensure that all procedures are followed when undertaking work for Members, Trustees and Clients across member… Mercer


5 days ago

Administration Service Representative - Retirement-Client Services Support - Mer

Mercer Chichester, England

accurate and consistent service. We focus on understanding and managing member expectations and ensuring that they receive the information they need… Mercer


10 days ago

Programmer

Mercer Chichester, England

We are currently recruiting for a Senior Programmer to work within the Service Implementation team on a number of key strategic initiatives in our… Mercer


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685 Reviews
3.1
685 Reviews
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Mercer President & CEO Julio A. Portalatin
Julio A. Portalatin
191 Ratings
  1.  

    I wanted to love Mercer but it is just too hard.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chichester, England (UK)
    Current Employee - Anonymous Employee in Chichester, England (UK)

    I have been working at Mercer full-time (more than 5 years)

    Pros

    Good career opportunities, if you shine you are advanced and developed

    Cons

    Senior management don't have a clue, slow to change, bureaucratic

    Advice to ManagementAdvice

    I work within Retirement Admin in Chichester. There are some great people working at Mercer and there are some good development schemes for them, but pay and benefits hugely lag behind competitors. It seems silly that Mercer are a HR and Talent consultancy but are not leading the way when it comes to engaging and rewarding their own employees.

    Mercer is very slow to innovate and make decisions. Too many levels of sign off and paperwork make it very frustrating to make positive change. Sign off and paperwork are all in the wrong places as many projects are dashed off without proper thought and planning.

    RA UK are losing many of their big clients and there is no recognition that letting talent go to competitors for better pay, and trying to do the same amount of work with less people, is causing this. There is endless focus on growth when really Mercer needs stability most of all, and as a company Mercer UK are certainly not stable at present. There is an overwhelming feeling that the RA ship is not sailing smoothly at all and I hope that senior management make some changes soon before the ship goes under.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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