Mercer Jobs & Careers in Norwood, MA

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8 days ago

US Benefits Administration Leader - Mercer

Mercer Norwood, MA

This position is part of the US Regional Leadership team and reports to the Mercer North America Regional President. The incumbent in this position… Mercer

26 days ago

Implementation Team Leader

Mercer Norwood, MA

The Implementation Services Team Leader is responsible for mentoring and developing peers in procedures, standards and operations including… Mercer

6 days ago

Infrastructure Architect - Mercer

Mercer Norwood, MA

Mercer is a global consulting leader in talent, health, retirement and investments. Mercer helps clients around the world advance the health, wealth… Mercer

1 day ago

Client Services Analyst I – new

Mercer Norwood, MA

A Client Services Analyst provides support to Client Services Team Leads and client contacts by serving as a subject matter expert and as a technical… Mercer

27 days ago

Sr. Implementation Services Analyst

Mercer Norwood, MA

The Implementation Services Team Leader is responsible for mentoring and developing peers in procedures, standards and operations including… Mercer

5 days ago

Business Intelligence Developer - Continuous Improvement

Mercer Norwood, MA

• Identify the risk or concern, work with the project team to develop a solution, ensure the solution meets audit and overall Mercer requirements… Mercer

5 days ago

Senior Participant Services Representative

Mercer Norwood, MA

The Senior Participant Services Representative assists the Participant ServicesTeam Leader in managing a team of participant services representatives… Mercer

27 days ago

Implementation Services Specialist

Mercer Norwood, MA

• Meet with Technical Requirements Analysts on a regular time period to review issues, possible process problems, bottlenecks, etc. • Represent… Mercer

25 days ago

Senior Implementation Services Manager

Mercer Norwood, MA

include managing complex client/customer issues, resolving project conflicts and delivering the assigned project on time. They are also responsible… Mercer

15 hrs ago

Participant Services Rep I - Mercer – new

Mercer Norwood, MA

The Call Center Representative I will provide a socially responsible service to Mercer's participant base. Representatives will answer incoming… Mercer

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Mercer Reviews

673 Reviews
673 Reviews
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Mercer President & CEO Julio A. Portalatin
Julio A. Portalatin
188 Ratings
  1. 2 people found this helpful  

    No respect for the most part

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Participant Service Representative in Norwood, MA
    Former Employee - Participant Service Representative in Norwood, MA

    I worked at Mercer


    good pay for entry level position
    good position for launchpad to new employment (communication/customer service skills are sought after)
    global company that is "sort of known"
    good hours with option for overtime
    coworkers are great!!!!
    Its a job
    training is paid


    individuals working (in regards to this position are almost all temps so the turnover rate is high because of the fact that you can be terminated at any momen
    management is horrible (surprised this place runs) and not the most professinal individuals
    you are just a number!!!!!!!! do not be fooled
    As good as your statistics
    no real appreciation from managing individuals
    the hardware used is for the most part a decade old

    Advice to ManagementAdvice

    Some of the individuals go by unnoticed that would suit perfectly for a promotion, find those people and promote them because Mercer is kucky to have them. Dont base everything on stats!!!!theres more to people than that!! It is not the best way to find talent. Lastly, how bout showing some more apppreciation, consolidate management. Some parts of training works but a lot of it is a waste of time, find a better way to train individuals

    No opinion of CEO

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