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Phillip Merrick
9 Ratings
  • Helpful (8)

    Nothing's perfect

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Columbia, MD
    Current Employee - Engineer in Columbia, MD
    Negative Outlook
    Disapproves of CEO

    I have been working at Message Systems full-time


    Speaking as an engineer, this is a good place to be if you like the technology stack and the cloud space. Most of the people you work with are supportive and bright. The company is pretty stable and is typically growing. Overall it's a good place to work, but don't expect everything to be smooth sailing.


    The company expects you to be 'all in' on their cloud offering, but those of us who aren't directly involved in that offering are being sidelined instead of being offered opportunities to participate in sparkpost. Senior management is in an echo chamber and has grown tone-deaf to their own messaging and to employee needs.

    Advice to Management

    'Ask us anything' has become 'say no to anything', none of the feedback we give seems to be honestly considered by the people at the top. You need to actually process employee complaints and listen to what we want if you want people to stay here long term. Having an all hands meeting where you respond to a glassdoor comment saying that you encourage people to spam glassdoor with positive reviews by telling everyone to go on glassdoor with positive reviews is just the latest example of how you're filtering out negative feedback and hearing only what you want to hear.

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