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MetLife Reviews

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958 Reviews
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MetLife President & CEO Steven A. Kandarian
Steven A. Kandarian
318 Ratings
  1. 2 people found this helpful  

    MetLife IT Risk & Security at Raleigh GTO does need to change the people and culture.

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    Former Employee - Anonymous Employee  in  Raleigh, NC
    Former Employee - Anonymous Employee in Raleigh, NC

    I worked at MetLife full-time for less than a year


    1. A married couple can work in the same department under the same CISO on the same floor. They smooch and eat breakfast and lunch together at work while sharing the team information. Some of us are annoyed. However, some of the middle management is protective to allow it. Those folks were forced to move to Raleigh together and many of the new employees at Raleigh do not know this.
    2. The old timers who were forced to moved to Raleigh, cannot accept new Raleigh GTO culture which have been established and executed by the new employees at Raleigh GTO where 90% of the folks were hired from outside because of the restructuring. They protect each other instead of admitting the current IT compliance failure. They do not assure anything including SOX IT.
    3. Even if the folks do not have an IT Audit experience, they are certified as a CISA (Certified Information Systems Auditor). The management seems to allow forging the paperwork. ISACA needs to audit the validity.
    4. During a conference call, we hear a wife and kids scream. So, MetLife allows it. So, the culture is laid back.


    1. The new people do not like the old culture and know the failure, but the old timer middle management does not admit the failure and just keep hiring outside consultants to fix the problems. The CISO and the middle management who came from outside know the deficiencies. The new people who work for the middle management who came from outside, seem to be happier, they are much energized, and those teams are extending to revitalize the new IT Risk & Security.
    2. The people who work at MetLife IT Risk & Security longer than 10 years and cannot assure any compliance including SOX IT, should be out. The only thing which the middle mgmt. does is to keep hiring outside consultants to cover up. It is very costly. Paying for more than million dollars for consulting fees, tool license fees, and tool maintenance fees does currently not assure anything.

    Advice to ManagementAdvice

    1. Under the new people and new CISO, the IT Risk & Security needs to be refreshed and start over from the ground. If they cannot comply with SOX IT, there is no way they can comply with other compliance. The old-timer middle management who failed to assure the basic IT compliance, cannot accept the new people's opinions, keep protecting the old timers, and think they are the best, need to be out from a new MetLife GTO. We request the new CISO to recognize the issues and request a reorganization to refresh the current IT Risk & Security department. That is why some folks including myself are leaving the GTO. It is tough to change contrary to what we were told as long as we keep those middle management and old-timers who are cozy with the old culture and protect those folks.

    Neutral Outlook
    No opinion of CEO