Metrohm USA

  www.metrohmusa.com
  www.metrohmusa.com

Metrohm USA Jobs & Careers in Riverview, FL

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Metrohm USA Reviews

2 Reviews
3.8
2 Reviews

Recommend to a friend
Approve of CEO
(no image)
Dr. Christoph Fässler
1 Rating
  1.  

    One of the worst jobs of my 35 years in technical sales.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analytical Systems Sales in Southern, LA
    Former Employee - Analytical Systems Sales in Southern, LA

    I worked at Metrohm USA full-time (more than an year)

    Pros

    Great products, well known in the industry, Tech Support really trying to support field sales and customers.

    Cons

    Technical training is essential due to the complexity of the automated chemistry systems but VERY little training is given to the field sales reps. It is learn on the job, sink-or-swim. Responsibilities are on overload including manning shows, sales meetings, travel, quoting complex systems, data entry on customer info, installations, user training, and on-site service. Parts are often missing, wrong parts are sent to rep, and lack of support from Area Managers. It is a big blame game by Management. They ignore their own short comings.

    Advice to ManagementAdvice

    Revamp your training programs. Dumping loads of technical information on reps in a few short days and testing them to see if they remember it is a waste of time and money. Give more training by CD or DVR for review. Look to Shamadzu's training programs. Listen to your field reps and give them support. Stop looking for someone to hang.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

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