Michaels Stores Store Manager Jobs & Careers in Chicago, IL

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30+ days ago

Manager - Operations

Michaels Arts & Crafts Hoffman Estates, IL +32 locations

with a part-time Support Specialist. On days the Support Specialist is scheduled, the Customer Experience Manager - Operations primary focus is on… Snagajob


30+ days ago

Manager - Art Framing

Michaels Arts & Crafts Mount Prospect, IL +32 locations

The Frame Department Manager is responsible for the efficient and profitable operation of the Framing Department. Also, is responsible for… Snagajob


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Michaels Stores Photos

Outside of a Michaels store located in Eden Prairie, Minnesota.
Michaels 135 Promenade Blvd.
Willow Grove!

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Michaels Stores Reviews

990 Reviews
2.9
990 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Chuck Rubin
156 Ratings
  1. 3 people found this helpful  

    Bad Management!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in North Aurora, IL
    Current Employee - Cashier in North Aurora, IL

    I have been working at Michaels Stores part-time (less than an year)

    Pros

    The discount is great, makes a huge difference. If you are into crafting, use it as much as possible.

    The shifts are usually 5 1/2 hours, decent if you juggle two jobs. Good place to learn how complicated retail and bad managers is like.

    As a cashier, always fun to talk to customers who are passionate about similar crafts.

    Cons

    No/little training. I went my first week just thrown on the cash register with no training what so ever, and git written up for things I never learned. Managers are very snippy, act like you waste their time. Never acknowledge your achievements, only your failures.

    The email collection is a joke. Asking for emails from everyone no matter how many times they come to the register is a hassle and irritates customers. Each week you are expected to have an insane percentage, what days you work or what times aren't taken into consideration. If it's 8pm everyone just wants to get home, not tell you letter by letter their long address.

    Floral sales? Get real! I'm amazed anyone buys them at all. Being a cashier shouldn't involve selling something no on wants.

    You have too many tasks: cleaning, check out speed, email collecting, floral selling, fixed time announcements, doing work the person before didn't do, phone calls...Asking for help while your assistant manager sits being paid to paint a pumpkin is irritating.

    Check your Workbrain---if it works. Mine is for whatever reason not letting me in, do I'm terrified my schedule will be changed without my knowledge, happens a lot.

    Advice to ManagementAdvice

    TRAIN YOUR EMPLOYEES, DONT PLAY FAVORITES. Forget the email sign ups, don't judge employees on just numbers. Take into fact the hours they work and how this may affect them. Praise efforts. Make corrections when customers are gone. Workbrain is glitchy.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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