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Microsoft Reviews

8,788 Reviews
3.7
8,788 Reviews
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Microsoft CEO Satya Nadella
Satya Nadella
1,348 Ratings
  1.  

    Good Pay and Benefits, Stifling Politics and Process, Puzzling Senior Management Decisions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Premier Field Engineer in San Antonio, TX
    Current Employee - Premier Field Engineer in San Antonio, TX

    I have been working at Microsoft

    Pros

    Excellent benefits in the US. 100% paid medical (no prescription cost or copay for visits), although dental and vision are not quite as good. Great pay compared to my prior position. Nice annual bonus and stock awards if your review is good, although it isn't going to make anyone rich.

    Cons

    In field customer-facing roles (such as PFE or Consulting), there can be pressure to fill engagements with a resource, even if they don't have the right skillset. Placing a body with a customer for the sake of filling a slot doesn't help us or the customer.

    MSFT claims to value work-life balance, but I rarely see this in practice. My current manager is supportive of my personal goals, but we still have to make concessions for the customer. I suppose this is true in any professional services line of work, but I would like to see a bit more emphasis on doing what is right for the employee and a little less emphasis on bending over backwards for the customer at every turn. The customer is not always right.

    Advice to ManagementAdvice

    Worry about being good at a few things and stop trying to be all things to all people. Xbox, Zune and Online Services are money pits. Cut underperforming business and don't fund new ones without a clear path to profitability.

    If online is really the cash cow of the future, then do what is necessary to clean house in that division. Remove the layers of stifling middle management and find a way to recruit the best and brightest in search and advertising. Make exceptions to the pay scales for them if necessary. Then, get out of their way and allow them to innovate. Fix the MSN/Live branding mess. I know some progress has been made here, but I still wonder if the average web user knows where to find Microsoft's search engine.

    Don't brand so many products with the Windows or Office monikers. Ditch the complicated product names. Popfly and Silverlight are cool names - we don't need product names that go on and on. Simplify the Windows SKUs - we don't need seven editions of Vista.

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