Milestone Technologies

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Milestone Technologies Jobs & Careers in Menlo Park, CA

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30+ days ago

LMS Operations Project Manager

Milestone Technologies Menlo Park, CA

Facebook is looking for an LMS Operations Project Manager to join the L&D Operations team. This role will help support implementation tasks as well… CareerBuilder


5 days ago

Global Security Technical Writer

Milestone Technologies Menlo Park, CA

•Incredibly detail minded and able to easily spot inconsistencies and deviations from language rules and… CareerBuilder


30+ days ago

Senior IT Systems Analyst

Milestone Technologies Fremont, CA

Your work will be project based, and you may own multiple projects in parallel. Projects may last 1-2 weeks, or run for 6+ months. If you are a… CareerBuilder


30+ days ago

Mobile Technology Specialist

Milestone Technologies Santa Clara, CA

• Provide general installation and configuration of desktop and laptop systems. • Troubleshoot and break/fix systems and applications installed on… CareerBuilder


20 days ago

Failure Analysis Technician

Milestone Technologies Mountain View, CA

• Track and report on trends of returned product to maintain a current health status of the programs… CareerBuilder


13 days ago

Operations analyst-SMB Account Management

Milestone Technologies Mountain View, CA

• Gathering and managing data for campaigns quickly and on a regular basis • Building campaign reports • Off-line renewal outreach, quote… CareerBuilder


24 days ago

Project Coordinator - Network Infrastructure

Milestone Technologies Mountain View, CA

The Project Coordinator is an integral member of the project team responsible for delivering building development projects of varying size and… CareerBuilder


19 days ago

Inventory Field Technician

Milestone Technologies Mountain View, CA

Ensures next business day on time delivery/pickup management for all generated tickets. Maintains working knowledge and experience for each key… CareerBuilder


20 days ago

Desktop Support

Milestone Technologies Mountain View, CA +2 locations

• • Receive escalated ticket from the Helpdesk Fix issue at users location. If not resolved, work with appropriate team member for resolution… CareerBuilder


16 hrs ago

Contact Center Support Technician, Tier 3 – new

Milestone Technologies Mountain View, CA

• Respond appropriately to customer escalations. • Ensure excellent customer… CareerBuilder


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Milestone Technologies Reviews

38 Reviews
2.5
38 Reviews
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Prem Chand
24 Ratings
  1. 1 person found this helpful  

    Former Helpdesk Manager - Left as fast as I could

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Helpdesk Manager  in  Menlo Park, CA
    Former Employee - Helpdesk Manager in Menlo Park, CA

    I worked at Milestone Technologies full-time for less than a year

    Pros

    The only Pro is that it's the only way in to certain major tech companies, like Facebook, that have contracted our their Helpdesk to an outsourcing vendor.

    Cons

    Serious lack of communication from Management to field employees, in part due to high turnover of VPs and Managers. By the way, top-heavy with VPs for a company of its size. I have worked at 2 companies that have contracted with Milestone, and at both places they over-promised and under-delivered. Prem, the CEO, is a shrewd negotiator, but to a fault. He does not properly value high-performers and didn't consider talent retention when negotiating the contract.

    Advice to ManagementAdvice

    Communicate better, recognize & reward talent if you want to retain them. Word is out on Milestone about bad compensation packages and the high-turnover. You have a reputation.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO