Milestone Technologies

  www.milestonepowered.com
  www.milestonepowered.com

Milestone Technologies Jobs & Careers in Menlo Park, CA

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Show:  All Results Last 7 Days
9 days ago

Support Services, Operations Supervisor

Milestone Technologies Mountain View, CA

• Single point of contact for Milestone Support Services team members at Google • Meet with client and or/Program Manager daily/weekly to review… CareerBuilder


30+ days ago

Hangout Guide Specialist

Milestone Technologies Mountain View, CA

• Handle education issues and be able to narrate and evangelize the Google devices story to prospective and existing customers over Hangouts. This… CareerBuilder


23 days ago

Education Community Specialist

Milestone Technologies Mountain View, CA

• Monitor communities to ensure our users receive high-quality and timely responses to their questions and feedback • Analyze quantitative and… CareerBuilder


30+ days ago

Contact Center Support Specialist

Milestone Technologies Mountain View, CA

• Ensure excellent customer satisfaction. • Assist users with Order Processing and General Inquiries. • Assist users on technical issues via… CareerBuilder


30+ days ago

QA Tester/Administrative Specialist Tier 2

Milestone Technologies Mountain View, CA

& Duties: • Test new features and develop test cases to new or modified features • Evaluate data and prioritize issues based on severity of… CareerBuilder


30+ days ago

Contact Center Support Technician, Tier 3

Milestone Technologies Mountain View, CA

The role of the Contact Center Support Technician Tier 3 is to help Customers with all facets of the computing environment. The Contact Center… CareerBuilder


30+ days ago

Order Management

Milestone Technologies Mountain View, CA

Detail-oriented and organized with focus on accuracy Strong customer service mentality Likes challenges and dynamic environment, resilient, and… CareerBuilder


30+ days ago

Desktop Support Technician (L1)

Milestone Technologies Foster City, CA

Desktop Support Technician (Level 1) that will provide the first level of support for one of its client's. The Desktop Support Technician will… CareerBuilder


30+ days ago

Electronics Technician

Milestone Technologies Sunnyvale, CA

• Heavy lifting required (~50 lbs.) SMT rework experience • Hands on mechanical assembly • Understanding of fasteners (Standard, Metric) and… CareerBuilder


30+ days ago

Desktop Support Technician

Milestone Technologies Sunnyvale, CA +2 locations

. • Moderately experienced professional with strong industry and general analytical skills and/or technical skills, excellent personal motivation… CareerBuilder


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Milestone Technologies Reviews

46 Reviews
2.6
46 Reviews
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Prem Chand
29 Ratings
  1. 2 people found this helpful  

    Former Helpdesk Manager - Left as fast as I could

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Helpdesk Manager in Menlo Park, CA
    Former Employee - Helpdesk Manager in Menlo Park, CA

    I worked at Milestone Technologies full-time (less than an year)

    Pros

    The only Pro is that it's the only way in to certain major tech companies, like Facebook, that have contracted our their Helpdesk to an outsourcing vendor.

    Cons

    Serious lack of communication from Management to field employees, in part due to high turnover of VPs and Managers. By the way, top-heavy with VPs for a company of its size. I have worked at 2 companies that have contracted with Milestone, and at both places they over-promised and under-delivered. Prem, the CEO, is a shrewd negotiator, but to a fault. He does not properly value high-performers and didn't consider talent retention when negotiating the contract.

    Advice to ManagementAdvice

    Communicate better, recognize & reward talent if you want to retain them. Word is out on Milestone about bad compensation packages and the high-turnover. You have a reputation.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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