Mitel Networks Jobs & Careers in Mesa, AZ

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30+ days ago

OPERATIONS SUPPORT SUPERVISOR

Mitel Networks Mesa, AZ

MitelĀ® (NASDAQ: MITL) (TSX: MNW) is a global leader in business communications that easily connect employees, partners and customers -- anywhere… Glassdoor


30+ days ago

ASSOCIATE SYSTEMS ENGINEER

Mitel Networks Mesa, AZ

Mitel NetSolutions is looking for an Associate Cloud Sales Engineer who wants to join our winning team. Our team is responsible for the sales support… Glassdoor


30+ days ago

CLOUD COMMUNICATIONS SALES REPRESENTATIVE

Mitel Networks Mesa, AZ

Mitel is seeking a skilled sales professional who will be responsible for sales of Mitels Hosted PBX offering. Candidates will be responsible for… Glassdoor


30+ days ago

MANAGER SYSTEMS ENGINEERING

Mitel Networks Mesa, AZ

Mitel Delaware, Inc., Mesa, AZ Manager, Systems Engineering - Lead team responsible for the design and sales support of IP based solutions including… Glassdoor


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Mitel Networks Reviews

62 Reviews
2.4
62 Reviews
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Mitel Networks CEO Richard McBee
Richard McBee
30 Ratings
  1. 1 person found this helpful  

    Current employee. It's just a job. Not a career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Tech  in  Mesa, AZ
    Current Employee - Field Tech in Mesa, AZ

    I have been working at Mitel Networks full-time for more than 5 years

    Pros

    The people you work with are relaxed and easy-going (not talking about management).

    You can work with management to work a flexible schedule (won't guarantee it though, you will be lucky to have a supervisor/manager that works with you and your first priority called "life").

    Company profit sharing.

    On a good day, management will bring in food for the employees and once a year have a company provided lunch/BBQ/picnic.

    It's a job and I get a paycheck.

    Cons

    Experiences of others may be different than mine. I only speak for myself and what I have seen within this company. I'm a fairly optimistic person, but this place mentally and physically drains you, mostly because of ignorance of others. I will be speaking of the various levels within the company, so things are just rolling off the tongue as I type.
    =======================================================================

    No ability to move up in the company.

    Once you're stuck, you're stuck. The only way out is to quit (or do something stupid and get fired).

    No raises, only "industry standard matching"

    Doesn't matter if you have certifications in which you paid thousands of dollars in training and testing to get, you are only allowed industry standard pay.

    Do not hire into managerial positions from within the company, always bring someone else in from the outside in which they call "fresh perspective". Fresh perspective can also be given from someone in who knows the technology inside-out, has worked with it for 5+ years, knows the customers for more than 5+ years and has the ability to work with them to reach a resolution in the case of an issue.

    Management does not recognize employee potential. They go by numbers and metrics, basically reading a book by the cover, but never diving deep into trying to understand the silver lining.

    You are expected to learn things on your own with only minor to no training.

    Constant distractions from management to do their jobs (they call it delegation) which hinders employees work to not be done. I call it ignorance and not wanting to do the job.

    Make sure you dress up to the nines, even if you aren't customer facing.

    Benefits are garbage, almost half your paycheck is gone and you still have to pay out of pocket when you are "in-network".

    When certain things are out of your hands, management will still call you out for it, some throw you under the bus. Instead of tackling the issue together and winning the customer over.

    This company is on the stock market, which means make investors happy first (profits), then make customers happy, then the hierarchy inside the company. So basically employees have it the worst.

    Management says they will have monthly meetings so that everyone is "up-to-date" on our offerings, mmhmm...sure.

    Innovation is unheard of, just follow along with what the industry is doing. There is no, visionary, systems, creative, or influential thinking (that I see).

    When certain tools are required to do the job, it'll take the approval of God to get those tools to you.

    Let's just say I'm living in the year 2014 and still using a system from 2001. Really? You're a leading company?

    Projects get announced and almost are always left at 75% pending and are never seen through.

    Sales is sales, they implement networks that on the engineering/systems/analytical/theory side make absolutely NO FREAKING SENSE! Oh wait, then they get rewarded with trips to Hawaii for making the sale. Lame.

    Customer retention is the current game, yet nothing to retain them is being done.

    There are other more harsher statements, but at the current time these are current ranking problems within the company.

    Advice to ManagementAdvice

    Where did you get your management education/training, a community college?

    Employees first (we make the gears turn), customers second (they fuel the machine), investors third (Mitel did good before it went public). You can throw all the fuel you want

    Rich McBee needs to put in a request for his company to be presented on "Undercover Boss" so he can see what REALLY is going on in his company.

    Did you know, that I, Mr. Anonymous, am an employee and an investor with the company? You have got some real problems and this news is going around quite quickly within the investors groups.

    Please educate yourselves about the technology that your department is given and implement proper training for yourselves, we employees know what we are doing.

    Learn to speak the truth, outright. Create a frank nature.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO