Mom365 Jobs

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12 days ago

Mom365 Newborn Photographer Sales rep

Mom365 Conway, SC +3 locations

Mom365 photographer interacts with moms, families, and our hospital partners to provide a delightful experience of capturing the newborn’s first… Mom365


3 days ago

Customer Service Representative – new

Mom365 Saint Charles, MO

• Able to be identify products and services that will meet the customer’s needs and sell the product and/or service. • Receive Inbound and/or… Mom365


4 days ago

Mom365 Paralegal Internship

Mom365 Saint Charles, MO

Applicants should be Legal Studies, Business Administration, Criminal Justice, Paralegal, majors that are proficient in Microsoft applications… Mom365


12 days ago

Bilingual Mom365 Newborn Photographer

Mom365 Charlotte, NC

Mom365 photographer interacts with moms, families, and our hospital partners to provide a delightful experience of capturing the newborn’s first… Mom365


11 days ago

Mom365 Newborn Photographer Sales Representative - (Westminister

Mom365 Westminster, CO

Mom365 photographer interacts with moms, families, and our hospital partners to provide a delightful experience of capturing the newborn’s first… Mom365


12 days ago

Mom365 Newborn Photographer Sales Representative - Glendale

Mom365 Phoenix, AZ

Mom365 photographer interacts with moms, families, and our hospital partners to provide a delightful experience of capturing the newborn’s first… Mom365


30+ days ago

Mom365 Newborn Photographer Sales Representative

Mom365 Alexandria, LA +87 locations

Mom365 photographer interacts with moms, families, and our hospital partners to provide a delightful experience of capturing the newborn’s first… Mom365


30+ days ago

Mom365 Newborn Photographer Sales Representative - Houston, Texas

Mom365 Kingwood, TX

Mom365 photographer interacts with moms, families, and our hospital partners to provide a delightful experience of capturing the newborn’s first… Mom365


18 days ago

Senior Contracts Administrator

Mom365 Saint Charles, MO

This position is responsible for drafting, reviewing, and processing contracts. The individual in this position will coordinate and review the… Mom365


30+ days ago

TeleSales Representative

Mom365 Saint Charles, MO

1-2 yrs. service-related experience Excellent language skills (grammar, diction, vocabulary) Courteous, professional manner, empathy… Mom365


Mom365 Reviews

2.7
137 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Mom365 CEO Gerry Murphy
Gerry Murphy
7 Ratings
  • Helpful (2)

    Photographer/ Field Trainer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - In-Hospital Photographer/Field Trainer in Anaheim, CA
    Former Employee - In-Hospital Photographer/Field Trainer in Anaheim, CA

    I worked at Mom365 full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Autonomy, seeing all the sweet newborn babies!

    Cons

    This company is extremely disorganized at every level. There are a lot of technical issues with the cameras and laptops. A lot of time is wasted on trying to get these recurring problems handled, and that ultimately cuts into your hourly rate (which is based off of your earned commission). Hours are very unpredictable. Some hospitals are very slow... You may show up to work and have no babies to photo,or maybe only one or two, resulting in very low pay for the day. Other hospitals are very busy and its's impossible to see all of the babies. In that situation, you will be on your feet constantly, with no time for breaks, because it's usually a race to get the babies photo'd before they are discharged. Management cares only about sales and you are only as good as your last good sale. They expect high sales, and coach you on high pressure sales tactics, and yet the hospitals do not want you to come across as a "salesperson" and absolutely do not want you to be pushy. This puts the employee in a tough position trying to figure out their approach. Also, if you ever get sick, and someone else from your team is unable to cover your shift, management will still insist you come in. Suddenly, all concern for the health and well-being for the newborn babies with no immune system built up, is out the window. They care only about coverage... Never mind that you're vomitting or running a fever or so sick you can barely move. If you get promoted to "Field Trainer," your excitement at getting promoted quickly fades as you realize you are actually losing money while training other people. Speaking of which, we are supposed to introduce ourselves as "Professional Photographers." Doesn't matter that you've never held a camera before your very brief training on the job. Although I had a good eye and sold a lot of packages, I couldn't tell you what aperture is or any other functions of the camera.

    You have to be a very patient person. I'm a mom... I've had three babies, so I know how to calm a fussy baby. But I would train young girls fresh out of school to do this job, and I would see their nervousness and frustration when they had to handle a fussy baby, which FYI, most of the babies are going to be fussy. You need to be able to calm them down long enough to snap a decent picture while assuring Mom that you know exactly what you are doing.

    Advice to Management

    I think this culture starts at the top and is trickled down. I believe the District Managers have so much pressure on them, to meet their quotas, from the Regional Manager, who likely is getting pressured from Corporate, that it leaves no room for being reasonable about expectations regarding sales and employee attendance. This company needs a complete shift in their culture.

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