Monsoon Jobs & Careers

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Show:  All Results Last 7 Days
5 days ago

Interim Design Manager - Accessorize (Soft-Accessories & Footwear)

Monsoon Accessorize London, England

We have an exciting interim opportunity for a talented design manager to join our inspirational Accessorize Design team working across our Cold… Adzuna


11 days ago

Talent Development Business Partner

Monsoon Accessorize London, England

Monsoon Accessorize has grown considerably since our first store opening in the 1970's. We now have over 1000 branches across 72 markets and are… Adzuna


7 days ago

Merchandisers Admin Assistant

Monsoon Accessorize United Kingdom

Producing weekly sales analysis and circulating reports to our Buying and Merchandising teams Communicating daily with branch merchandising to… Adzuna


4 days ago

IT Support Analyst

Monsoon Accessorize United Kingdom

IT Support Analyst We're looking for an IT Support Analyst to join our team based at our Distribution Centre in Wellingborough, Northants. The role… Adzuna


10 days ago

Head of Website

Monsoon Accessorize United Kingdom +2 locations

We like to think that working for Monsoon Accessorize is a little different, a little special. We expect a lot from our people and in return we are… Adzuna


11 days ago

Talent Acquisition Business Partner

Monsoon Accessorize London, England

Monsoon Accessorize has grown considerably since our first store opening in the 1970's. We now have over 1000 branches across 72 markets and are… Adzuna


11 days ago

Interim Senior Buyer (Accessorize - Lingerie, Hosiery & Slippers)

Monsoon Accessorize London, England

We have an exciting opportunity for an interim senior buyer to join our inspirational Accessorize lingerie, hosiery & slippers team. You will need to… Adzuna


12 days ago

Assistant Accountant

Monsoon Accessorize United Kingdom

Assistant Accountant - Notting Hill Village, London (W11) Looking to join a global retailer with a great future? You've come to the right place. Real… Adzuna


21 days ago

Digital Designer

Monsoon Accessorize London, England

Looking to join a global retailer who values people? Then look no further. We are committed to developing our people, last year we made numerous… Adzuna


8 days ago

Print Designer - Maternity Cover

Monsoon Accessorize London, England

Life moves incredibly fast here at Monsoon Accessorize. It's also full of challenges. But if you can rise to them, we'll make it worth your time… Adzuna


Monsoon Reviews

10 Reviews
2.8
10 Reviews
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David Adams
1 Rating
  1.  

    Good Experience (Accessorize)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Assistant  in  London, England (UK)
    Former Employee - Sales Assistant in London, England (UK)

    I worked at Monsoon part-time for less than a year

    Pros

    Good hours, always needing staff for overtime
    Staff were friendly and approachable to answer any questions
    Most of the management were lovely, worked really hard and actually did their job

    Cons

    The Mystery Shop was really annoying, the key phrases and questions made the customer service robotic and impersonal
    Some of the management would draw out paperwork, leaving the shop floor with only one member of staff for prolonged periods of time and making it hard for sales assistants to effectively serve customers
    Had a sense of us vs them with the store staff and head office, which lead to some management taking advantage of the loyalty of their staff and abusing it to cover for them leaving early and not working the hours they were contracted to
    Due to the location the store it would only have a couple of hours a day when it was busy, making it quite boring in slow periods
    As it was located in a tourist spot we were used as an information point and suffered a lot of scams and con artists, head office could have given us more training for this
    Having to wear Monsoon clothing, I was only eighteen but it made me look nearly ten years older!!
    Sales targets were a little misguided for the footfall the store attracted
    The training was pretty much learn as you go and the buddy system was obviously written with larger stores in mind, not the small store I was in, where there was only one sales assistant there for each 4 hour shift

    Advice to ManagementAdvice

    Give training appropriate to location
    Drop mystery shops, they prove nothing as stores know when they are coming and ruin customer service
    Create a better relationship and communication between stores and Head Office and make sure Head Office understand the stores and their requirements

    Recommends
    No opinion of CEO