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Fairly decent offices & location Table tennis table Monthly lunchclubs/ annual holiday incentives
Long hours (8am-7pm mon-thurs, 8am-5.30pm on fri) Installing poor ethics on their staff (i.e. regularly posting fake adverts and lying to clients and candidates) You get worked like a slave with little or no reward. Starting on 20-21k as a Researcher working 55+ hours per week, on a per hour basis you’d get more money working as a cleaner than for Year 1 at Montash (even if you are successful!) Huge churn and burn of employees – over 50% of the workforce have left in the last 9 months. Every single person that has left and stayed in the recruitment has moved on to better things. That tells you everything you need to know. Quality of staff depleted as company tried to grow - for every experienced consultant that departs, they are replaced with either an Apprentice or a Graduate to keep costs down. Quite simply, Montash are unable to attract nor retain talent. Sadly, Montash’ s practices are well known in the industry and their perception is not great that they have no choice but to hire at a lower level. No-one with any experience in the industry would touch them with a bargepole. Small fish in the market, no major house accounts. Even if you single-handedly bring on new business with a major client, chances are it will eventually get taken away from you. Huge gulf between staff and senior management. Montash isn’t a place where people stay and progress in the long-term. Some of management are too backward in their methods and have a lot of growing up to do to be effective team leaders. It doesn't help when they are given such responsibilities at such a young age. Having to sit beside one of them on a daily basis was like sitting beside a highly aggressive child with autistic tendencies. Consistently shouting sexist, racist and crude obscenities about clients and customers in the office should not be tolerated, not least when it is by an experienced manager. At Montash this behaviour was largely overlooked by the CEO, incredibly ironic considering ‘Quality’ being one of their main Core Values. Salary and commission structure – one of the absolute worst in the market. When you know of top billing consultants consistently bringing £300k+ to the business each year yet are still being paid a 25k basic it makes you realise how much ‘loyalty’ is rewarded at Montash.
Advice to Management
Take on board the overwhelmingly negative feedback from staff and start to provide an environment where people want to stay. Promote managers who gain trust and respect, not just those with the biggest egos. Next time you write another ‘positive’ review at least make it believable that one of your employees wrote it….maybe try using a different style or something?