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Morningstar Reviews

287 Reviews
287 Reviews
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Morningstar Chairman and CEO Joe Mansueto
Joe Mansueto
207 Ratings
  1. 15 people found this helpful  

    Not a place for the career minded or ambitious. The company is currently troubled and needs to make big changes.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager  in  Chicago, IL
    Current Employee - Product Manager in Chicago, IL

    I have been working at Morningstar full-time for more than 8 years


    While Morningstar's historic strengths have been diluted greatly the last five years, the company still features a great group of people who generally believe in the company's mission. Employees are highly educated and love investing. The office space is very nice, and the company culture is laid back.

    The work-life balance can not be emphasized enough. It is a place that still trusts its employees to do good work and will take care of you should you need time off. The benefits aren't as great as they used to be but still are a nice feature. The sabbatical program is a really great offer. For a young person or someone in the latter days of their career, the light work load, benefits, and reasonable job expectations can make for a great workplace environment.


    Where to begin. While the founder and CEO deserves high marks for being an approachable and passionate leader, his personnel choices of late and his general approach to operating the company have wreaked a lot of havoc. The senior management is turning over slowly but still features a raft of lifers who manage upwards, engage in passive aggressive behavior, and largely don't have the skill or experience to meet their mandates. There is little consequence for failure if you operate within the favored clique of insider managers, so bad decision making and lack of managerial skill have calcified in most areas of the company.

    Compensation policies have always been extremely frugal both in general and relative to other companies in the financial services industry. Recently, the company shifted to a socialized, company wide bonus system and the introduced a young and inexperienced global pay czar at the HR level. These moves have lead to pay packages well below even a few years ago's already substandard offers.

    The company lacks strategic direction, mostly because it retains a very inward-looking approach to business. Strategic initiatives often make no sense . . .the recent cloud based software push that lead to nothing but wasted time and energy, the drive to compete with middle ware software vendors in the Advisor software industry, the push into real time and commodity data that fizzled and died very quickly. There is no emphasis on planning and bench-marking, so major initiatives get way down the road before anyone can determine that they are off the rails and doomed for failure. The recent company re-organization is a prime example.

    It cannot be stressed enough that there is no real avenue to build a career, gain seniority, and sharpen your skill set without playing the political games the company requires. The current management team basically has a "Do Not Solicit" sign out at all times and emphasizes a yes man culture. Smile and nod your head and you may have a chance. If you voice an independent opinion or offer constructive criticism, it blows back on you. This has lead to a steady stream of departures from the company in the most critical areas. The 10-15 year experienced, value added veterans are leaving as fast as they can, leaving behind a mix of youth and loyalists willing to play the promotion game. The talent pool is definitely depleting at the company.

    Finally, beware of the company's advertising. It is largely untrue. While it claims great products, it has skimped on development and support. While it claims to attract and retain great people, it underpays them and yawns when they leave.

    Advice to ManagementAdvice

    Joe Mansueto has had had a remarkable run. He can continue to build on his company's great brand and heritage, but only if he makes some tough choices. Step back and hire a proper operator to drive results. Leave the day to day decisions to skilled management without such baggage and personal connections. Put to pasture the non-value add senior managers, emphasize accountability and results, compensate and develop your talent rather than starve them. Invest to really grow the company rather than bleeding incremental nickels out of every P&L.Get comfortable taking educated risks. Despite the company's very poor morale and the simmering frustration, there is still a sense that the company could really succeed if it is managed correctly. Don't waste the company's unique position in the investment industry!!!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO