MDA – Houston, TX
Excellence: We strive to do our best and exceed constituents’ expectations. Position… MDA
Muscular Dystrophy Association Photos
Doesn't RecommendNegative OutlookDisapproves of CEO
- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
I worked at Muscular Dystrophy Association full-time (More than a year)
The families and meeting some inspiring people along the way.
MDA is going from bad to worse. There are so many terrible things going on within that organization it is hard to narrow it down. The one that sticks out the most to me, as a former employee is how they treat employees. Employees are extremely undervalued and mistreated by all levels of management. There is no appreciation for any work and employees are bullied for anything from what they wear to what they like to do on the weekends, their age and whether or not they have children, it is ridiculous and extremely judgmental. I'm honestly surprised no one has tried to file a lawsuit against MDA for things like this. The management will wear you down until you literally dread coming to work every day. This is extremely surprising considering management does not do any of the work within MDA. All the work is done by the little people, the fundraising coordinator and healthcare service coordinators. Management has lots of meetings but can't actually accomplish anything on their own. MDA talks about being an "employer of choice" but that has not changed any of the terrible working conditions. The HR generalist that they tell you on here to reach out to you are non-existent. They work from home or remotely and are never in the offices to see or help anyone. I had many conversations about my work conditions and that failed to change anything. Upon my exit interview, she said she knows how terrible it is but she cannot do anything to change it. There is a pay freeze going on, which I do not see changing anytime soon, since the organization cannot make money on any event they do currently. No bonuses or raises, either. Pretty standard pay for a nonprofit but with no hopes of any increases its not worth it, not even a standard of living increase. You are overworked beyond compare. Not only late days, but constant weekends and even holidays you are asked to come in with no compensation. They give you 8 half-days in the summer (summer hours) and think this will make up for it. It doesn't. There were times when I worked 6-8 weekends in a row (Saturday and Sunday) with no extra time off or compensation. And they're not just a couple hours on the weekends, there are many 12-15 hour Saturdays or Sundays, with no recognition or a thank you, for what you have just done. When anything comes up you are expected to be there, whether or not you have a family, or kids, or an outside life that comes first. Upper management is extremely out of touch with what it takes in 2015 to be an effective nonprofit. There are so many disease driven nonprofit that work better than MDA and they have failed to keep up with the times. MDA is notorious for treating donors and sponsors badly and they have left to find other nonprofits to support. There is no CRM or management system to track people and when staff leave generally so does all of their information and relationships. I can't tell you how many times I called to introduce myself to a donor and was greeted with "oh, another new MDA girl, how long will you last?" or simply just rudeness since they have met so many of us. Most of the families registered with MDA do not like the organization. MDA only caters to the kids and summer camps and completely ignores the adults. The only services adults receive are clinic visits and some support groups and then we call and hound the families and ask them to donate all the time, it is extremely embarrassing. 80% of those with muscular dystrophy are adults and yet they are ignored. A lot of adults are finding other organizations to go to because of this. Sure, the kids are cute and need our help too but it isn't enough to ignore everyone else that needs us. I would stay as far away as possible from this organization. There is nothing fulfilling about working for them. It is a shame because muscular dystrophy is a terrible disease, but it is not worth the pain of working with the management of MDA. I saw 15 employees leave in my 2 years with MDA and I know many more in my office were unhappy and looking for other jobs. The management does not understand what it is going to take to turn things around and blame all their problems on the ones actually doing the work.
Advice to Management
Treat your employees better. Show some appreciation for those doing all the work. Re-vamp your events and learn to adapt with the changing times of what needs to be done to effectively fundraise. Make HR effective instead of just having it to say you have it, it's useless in it's current state.