NAPA Auto Parts

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NAPA Auto Parts Jobs & Careers in Williamsville, NY

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30+ days ago

Counter Sales

Genuine Parts Company Williamsville, NY +2 locations

NAPA Auto Parts is seeking an enthusiastic and hard-working Counter Sales Representative to join our rapidly growing team of Auto Parts… Percipio Media


5 days ago

SalesPro Outside (Non-Comm)

Genuine Parts Company Williamsville, NY +2 locations

Drive growth of company-owned NAPA Auto Parts stores, customer base, sales and profits Promote the entire line of NAPA products and programs to… Percipio Media


30+ days ago

Part-time Cashier

Genuine Parts Company Williamsville, NY

NAPA Auto Parts is seeking an enthusiastic and hard-working Cashier to join our rapidly growing team of Auto Parts professionals. As a Cashier and an… Percipio Media


30+ days ago

Assistant Store Manager

Genuine Parts Company Williamsville, NY +3 locations

Lead a successful team and manage in our fast-paced retail stores Manage store operations to maximize sales, profits and customer service Build… Percipio Media


13 days ago

Counter Sales (Retail)

Genuine Parts Company Amherst, NY +2 locations

NAPA Auto Parts is seeking an enthusiastic and hard-working Counter Sales Representative to join our rapidly growing team of Auto Parts… Percipio Media


7 days ago

District Sales Manager - Under Car

NAPA Auto Parts Buffalo, NY

The NAPA Under Car Sales Group of NAPA Auto Parts is seeking a District Sales Manager to develop new customers and expand sales to existing customers… Snagajob


7 days ago

Store Manager

NAPA Auto Parts Buffalo, NY

include: Identifying new customers and revenue opportunities for the store Shifting into high gear in a fast-paced retail store environment Helping… Snagajob


30+ days ago

Store-Counter Sales

Genuine Parts Company Buffalo, NY

NAPA Auto Parts is seeking an enthusiastic and hard-working Counter Sales Representative to join our rapidly growing team of Auto Parts… Percipio Media


7 days ago

Delivery Driver (Full Time)

NAPA Auto Parts North Tonawanda, NY

NAPA Auto Parts is seeking a skilled, enthusiastic and hard working Delivery Driver to join our growing team of auto parts professionals. As a… Snagajob


5 days ago

Store-Assoc Stock

NAPA Auto Parts Niagara Falls, NY

NAPA Auto Parts is seeking an enthusiastic detail oriented Store Stock Associate to join our rapidly growing team of Auto Parts professionals. This… Snagajob


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NAPA Auto Parts Reviews

178 Reviews
3.2
178 Reviews
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NAPA Auto Parts President Thomas Gallagher
Thomas Gallagher
81 Ratings
  •  

    We take care of our own

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - COUNTER SALES in Honolulu, HI
    Current Employee - COUNTER SALES in Honolulu, HI

    I have been working at NAPA Auto Parts full-time (more than a year)

    Pros

    I have flexibility of schedule, we don't maintain late night hours that are just to "Keep up with the Jones's" We are off on holidays as we should be. We don't have mass layoffs to placate shareholders. We are paid above average wages, our benefits and company match for our 401k beats the competition. We are rewarded for training and they pay for my ASE Certifications. We are leaders in the auto parts industry for a reason. We take care of our own which translates to we take care of our customers. THAT is how American companies should be.

    Cons

    They make 65% of their business from shops on their jobber side on a razor thin margin and worse yet deliver for free. They would make more money if they improved the retail experience for their over the counter business.Margins would increase 40% The stores pale in comparison to an O'Reilly's or Pep Boys. If this changed then customers would spend money there on high margin products other than starters and alternators. It is especially helpful that a large number of the counter help are ASE certified, crushing the "Dumb counter guy" stigma. They really do not have a decent retail sales floor but do have parts at more competitive prices. If they were to buy O'Reilly's and convert their $7.50 and hour counter guys to their $15.00 an hour counter guys they would have a winner. Staying open until 10:00 pm does not make more money in the auto parts business. In fact in Sacramento this past year a counter guy got murdered at O'Reilly's.

    Advice to ManagementAdvice

    Kissing the butts of shop owners who abuse and berate the counter help creates needless turnover. Margins are not big enough to take abuse from disrespectful shop employees. inviting them to do business elsewhere will force them to change their ways because you can't beat NAPA in a lot of areas. Delivery is first class and parts are the best. The competition can get some of the business but not enough of it to keep them coming back. Shop owners need NAPA. Simply, Water pumps. alternators, and starters are the best in the business.

    Recommends
    Positive Outlook
    No opinion of CEO

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