NASA Federal Credit Union

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30+ days ago

Loan Servicing Representative

NASA Federal Credit Union Upper Marlboro, MD

(other duties may be assigned) • Remains cognizant of and adheres to credit union policies and procedures, and regulations pertaining to the Bank… Glassdoor

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NASA Federal Credit Union Reviews

3 Reviews
3 Reviews

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    Not a bad place to work, needs some organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Call Center Representative in Upper Marlboro, MD
    Former Employee - Call Center Representative in Upper Marlboro, MD

    I worked at NASA Federal Credit Union full-time (less than an year)


    Several locations in the Prince George's County MD area, hiring process from initial application to offer letter took roughly 3 weeks. Good 401K match to 6%, some friendly folks in different departments. NASA Federal always has new employee hiring days each month and they bring in food. You certainly won't go hungry working here.


    Room for growth. As a Call Center Rep with prior experience in Consumer Lending, it took 8 months before I touched my first loan. Trying to advance to a different department seemed like a challenge, however, if your "buddy buddy" with the right people, there is plenty of room to grow. Lunches were only 30 mins and the breaks were one 10 min break and one 5 min break. Call Center agents need more than than in my opinion. A 45 minute lunch and one 15 min break would increase employee morale.

    Advice to ManagementAdvice

    Listen to how your employees feel and actually bring it to upper management.

    Positive Outlook

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