NCO Jobs & Careers in Greensboro, NC

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NCO Reviews

61 Reviews
2.6
61 Reviews
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6 Ratings
  1. 2 people found this helpful  

    NCO High School

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Operations Supervisor  in  Greensboro, NC
    Former Employee - Customer Operations Supervisor in Greensboro, NC

    I worked at NCO full-time for more than 8 years

    Pros

    Excellent Medical & Health Benefits Package for Exempt Staff.
    Tenured Customer Service Agents were a Great Group to Work With.

    Cons

    Exempt Staff Receive "Hourly" Pay but are Not Eligible to be paid @ Overtime Rate. (This Can't Be Legal).
    No Professionalism in Senior Management Group.

    Advice to ManagementAdvice

    Familiarity with Day to Day Jobs of Customer Service Reps. in order to Lead By Example.
    Need More Product Knowledge.

    Doesn't Recommend
    Negative Outlook