NCR Jobs & Careers in Alpharetta, GA

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15 days ago

Finance Manager

NCR Alpharetta, GA

Key Areas of Responsibility: Manage aspects of Long Range and Annual Plan processes, including creation and assignment of budget targets, flexes and… Ivy Exec

25 days ago

Jr. Test Engineer - must have exp. w/C++, Javascript, HTML

NCR Alpharetta, GA

& KEY AREAS OF RESPONSIBILITY: As a Field Services Test Engineer, you will be responsible for writing and maintaining software to ensure the quality…

6 days ago

Software Developer - C#/.NET and/or Java, Objective C, MS SQL Server

NCR Alpharetta, GA

& KEY AREAS OF RESPONSIBILITY: Be a part of cloud-based history – Join the NCR team of innovators! In June 2012, NCR unveiled the first cloud-based…

7 days ago

Software Engineer - C++, C#, SQL Server

NCR Alpharetta, GA

& Key Areas of Responsibility: Responsible for the development and maintenance of software components to control and manage Point of Sale devices…

9 days ago

Product Manager

NCR Alpharetta, GA

NCR is headquartered in Duluth, Georgia with over 26,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the…

4 days ago

Depot Supervisor - Manufacturing experience required!

NCR Alpharetta, GA

Supervises the activities of Repair Technicians and is engaged in all facets of repair and service delivery. ESSENTIAL FUNCTIONS: • Hands on…

6 days ago

Commodity Manager - Staffing Augmentation Services

NCR Duluth, GA

We’re helping our customers respond to the demand for fast, easy and convenient transactions with intuitive self-service and assisted-service…

9 days ago

Event Manager/Presenter for NCRs Executive Briefing Center

NCR Duluth, GA

& KEY AREAS OF RESPONSIBILITY: The Executive Briefing Program is NCR's premier touch-point between our customers, prospects, investors, analysts…

26 days ago

Enterprise Data Warehouse Business Analyst - Must have exp. extracting Data

NCR Duluth, GA

& KEY AREAS OF RESPONSIBILITY: The EDW Business Analyst works closely with procurement and operations management and cross-functional teams to…

3 days ago

Financial Strategy and Business Planning Analyst

NCR Duluth, GA

& KEY AREAS OF RESPONSIBILITY: • Work closely with VP of Strategy, Business Planning and innovation to operationalize the 3 years Unified Services…

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  1. 2 people found this helpful  

    Very Terrible company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Silver POS  in  Alpharetta, GA
    Former Employee - Technical Support Silver POS in Alpharetta, GA

    I worked at NCR full-time for less than a year


    Excluding the NCR Silver/Technical Support department, I think NCR as a company is probably a great company to work for. This is not a reflection of other departments within this company.


    Terrible!! Terrible!!!! Management, Unorganized, and very Unprofessional, No actual training at all with the products just a powerpoint overload and you start taking calls your 4th or 5th day there,
    You are tier 1,2, and 3 no one to escalate cases to when you are stuck.
    When asking management for help you receive no answer but if you don't close the case you are the one that takes the heat
    No team meetings just strictly on calls all day so you never receive updates about new things changing with the system until someone calls about it and even you are unaware of these changes.
    Very Very High call volume because management refuses to hire new talent and will cuss and fuss at the team for having too many calls in the queue.
    The turnover rate is also very high so I wouldn't quit my job if I were you. Instead of investing time to properly train reps they will go through PRG (their temp provider) to hire new talent and fire the ones they have on the floor without giving any type of warning.
    There are only 8-10 reps working a 24 hour call center. If someone calls out you receive messages at 6 am. asking you to come in on your days off. If you decline to come in then you may be fired because they want to run you like a machine. You no longer have consecutive days off so your days off may be Monday and Thursday or other random days. The compensation is also not great for the work you actually do.
    No holidays No weekends you name the worst they have it.

    What makes this so bad is that they try to make a good first impression when interviewing you but will not speak to you when getting on the floor.

    Advice to ManagementAdvice

    If NCR can find professional Managers to run this particular department instead of the ones that came from TX. it wouldn't be as terrible as I've experienced or for other co-workers as well. The greatest leaders are the greatest listeners, well in this case they have a manager that think he knows everything but really has no idea. The morale was ruined when they started treating us like dogs to see how far they could push is over the edge.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO