NCR Jobs in Alpharetta, GA

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3 days ago

Technical Project Manager – new

Ncr Corporation Alpharetta, GA

Technical Project Mgr Technical Project Mgr (669292) Title: Technical Project Manager Location: Alpharetta,GA Req: 669292 About NCR Corporation…

23 days ago

Talent Innovation Specialist - Gateway

NCR Corporation Duluth, GA

Someone whos always ready for a new challenge (hey, agility may as well be your middle name). And thats why youll feel right at home in our Rotation… CareerBuilder

24 days ago

IT Manager

NCR Corporation Duluth, GA

& KEY AREAS OF RESPONSIBILITY: The person chosen for this newly created role will be charged with managing, standardizing, and overseeing all global… CareerBuilder

24 days ago

Executive Assistant

NCR Corporation Duluth, GA

include calendar management and scheduling domestic and/or international travel; Calendar management also includes meeting scheduling, including… CareerBuilder

26 days ago

Implementation Coordinator II

NCR Corporation Duluth, GA

The Implementation Coordinator (IC) manages delivery and installation of NCR, customer procured and third party products and services for NCRs… CareerBuilder

15 days ago

Entry Level Developer

Ncr Corporation Alpharetta, GA

JOB TITLE: Software Engineer LOCATION: Alpharetta, GA About NCR Corporation NCR Corporation (NYSE: NCR) is a global technology company leading how…

16 days ago

Senior Software Engineer (C /C#)

NCR Duluth, GA +2 locations

& KEY AREAS OF RESPONSIBILITY: • This position deals with the development and enhancement of a Self-Service Check Out Integration for retail… ClickCast

2 days ago

Solutionspecialist – new

Ncr Corporation Duluth, GA

TITLE: Solution Specialist Wholesale and Retail Enterprise Systems (ERP/CRM) LOCATION: US Virtual Preferred Locations: Anywhere in US near major…

29 days ago

Quality Analyst II

Ncr Corporation Alpharetta, GA

& KEY AREAS OF RESPONSIBILITY: Responsible for creation, execution and results reporting of manual test cases for assigned projects within our…

1 day ago

Product Manager / BA – new

NCR Alpharetta, GA

& KEY AREAS OF RESPONSIBILITY: The Product Manager/BA works with the Solution Management and Continuous Improvement teams to understand R&D… NCR

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NCR Chairman, President & CEO Bill Nuti
Bill Nuti
792 Ratings
  • Helpful (5)

    Very Terrible company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Silver POS in Alpharetta, GA
    Former Employee - Technical Support Silver POS in Alpharetta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at NCR full-time (Less than a year)


    Excluding the NCR Silver/Technical Support department, I think NCR as a company is probably a great company to work for. This is not a reflection of other departments within this company.


    Terrible!! Terrible!!!! Management, Unorganized, and very Unprofessional, No actual training at all with the products just a powerpoint overload and you start taking calls your 4th or 5th day there, You are tier 1,2, and 3 no one to escalate cases to when you are stuck. When asking management for help you receive no answer but if you don't close the case you are the one that takes the heat No team meetings just strictly on calls all day so you never receive updates about new things changing with the system until someone calls about it and even you are unaware of these changes. Very Very High call volume because management refuses to hire new talent and will cuss and fuss at the team for having too many calls in the queue. The turnover rate is also very high so I wouldn't quit my job if I were you. Instead of investing time to properly train reps they will go through PRG (their temp provider) to hire new talent and fire the ones they have on the floor without giving any type of warning. There are only 8-10 reps working a 24 hour call center. If someone calls out you receive messages at 6 am. asking you to come in on your days off. If you decline to come in then you may be fired because they want to run you like a machine. You no longer have consecutive days off so your days off may be Monday and Thursday or other random days. The compensation is also not great for the work you actually do. No holidays No weekends you name the worst they have it. What makes this so bad is that they try to make a good first impression when interviewing you but will not speak to you when getting on the floor.

    Advice to Management

    If NCR can find professional Managers to run this particular department instead of the ones that came from TX. it wouldn't be as terrible as I've experienced or for other co-workers as well. The greatest leaders are the greatest listeners, well in this case they have a manager that think he knows everything but really has no idea. The morale was ruined when they started treating us like dogs to see how far they could push is over the edge.

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