NICE Systems

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30+ days ago

Product Manager - Customer Experience/VOC

NICE Systems Paramus, NJ

• Managing the entire product line life cycle from strategic planning to tactical activities • Specifying market requirements for current and… CareerBuilder

8 days ago

Linux Support Engineer

NICE Systems Richardson, TX

Install NICE WFM Linux and Windows server application software remotely or at customer sites. Implement and maintain interfaces and integrations… CareerBuilder

15 days ago

Systems Integration Engineer

NICE Systems Richardson, TX

• Design and review system security and data assurance for the supported configuration, supported operation systems: Linux/Windows/Solaris, supported… CareerBuilder

16 days ago

Director of Marketing, Customer Analytics

NICE Systems Paramus, NJ

• Orchestrates and owns the strategic direction, long term and short term strategy of the Division • Own the market analysis and understanding… CareerBuilder

15 days ago

Technical Education Trainer (WFM)

NICE Systems Richardson, TX

• Independently lead learning solutions through training life cycle – needs analysis, mapping, design, development and delivery • Develop… CareerBuilder

30+ days ago

Graphic Designer

NICE Systems Paramus, NJ

s and directives. • Successfully execute from inception to completion high quality progressive visual solutions to support the business… CareerBuilder

30+ days ago

Legal Counsel

NICE Systems Paramus, NJ +2 locations

• Review, draft, and negotiate outbound software licensing and related transactions between NICE and its end user customers and resellers… CareerBuilder

4 days ago

Product Solution Expert - London - NICE

Nice Systems Welwyn Garden City, England

5. Involved in the end-to-end sales-to-implementation cycle, from the pilot planning to contract rollout of projects, influencing the clients in…

4 days ago

Software Developer - C#/ C++

Nice Systems Southampton, England

The majority of work is on product development, with some work on project-specific development and supporting customer product. Developments vary…

4 days ago

Implementation Engineer - OOP/SQL/Oracle

Nice Systems United Kingdom

The company has the most extensive portfolio in the Customer Interaction Management solutions - that includes Voice of the Customer, Workforce…

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NICE Systems Reviews

142 Reviews
142 Reviews
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NICE Systems CEO Barak Eilam
Barak Eilam
18 Ratings
  • 4 people found this helpful  

    Can't quite get it together...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NICE Systems full-time


    - competitive benefits
    - lots of mobility across roles and geographies
    - lots of opportunity to impact improvements
    - good employee morale programs (parties, food, awards, etc.)
    - leadership desire to do and be better (just not executing on it for reasons described below)


    - total emphasis on cost control at the expense of product quality, innovation, learning, program excellence, efficiency and customer experience. Isn't possible for a high tech company to continue operating in this manner and remain successful. Note that growth is almost exclusively from acquisitions.
    - low trust culture: more tightly held decision-making than I've seen at any other company. Several top-talent leaders left because they were not allowed to make key decisions for their groups - lots of responsibility and accountability without authority which is senseless.
    - Mostly C and below talent, A talent gets frustrated with the tight control and mediocrity built into the culture and leaves.
    - Infrastructure and processes are so inefficient and clumsy that it becomes a serious barrier to getting one's job done.
    - Very much a glass ceiling for non-Israelis. Israelis are routinely given preference for leadership jobs outside of Israel, even when they are nowhere near as qualified as local candidates. This really hurts the business in many ways.
    - Work-life integration for most is non-existent. There is a belief that if you don't work 60-80 hours every week, you're not really committed. Employees who are parents of children routinely have to sacrifice their relationships to be successful.

    Advice to ManagementAdvice

    - Excellence needs to be a core value built into the fabric of the company and reflected in products and talent.
    - Cost management should not be valued above innovation and quality
    - Constant control of decisions from Israel hurts the products, employees and customer base.
    - Leadership roles (especially VP and above) should be held by people who are well qualified and who reflect the local/regional culture.
    - Human beings only have so much capacity - just because they are working crazy hours does not mean you are really getting more value. In fact, it means you are getting less because they lose their ability to think objectively, strategically and rationally and they pay a huge cost in health, family relationships and overall wellness that detracts from their performance. And then there are the spouses and children who want them to leave the company...

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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