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National Grid USA Reviews

113 Reviews
113 Reviews
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National Grid USA CEO Steve Holliday
Steve Holliday
70 Ratings
  1. 2 people found this helpful  

    No common goal, just money. Leaves employees "dangling" with no future planning

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    Former Employee - Payroll  in  Syracuse, NY
    Former Employee - Payroll in Syracuse, NY

    I worked at National Grid USA full-time for less than a year


    I worked in the Payroll Dept here at the Main office in Syracuse NY; hired on as a temp. So you can say I know all about the payroll, hours, 35+ Union contracts, Overtime, pay raises, SAP program and oh lets not forget the management style.
     The only pro of my job were some of the decent "regular" folk I had the chance to work with, a measly paycheck and satisfaction out of helping employees & retirees through the mess of a payroll and management system

    Payroll employees only make roughly $40K yet in charge of Corporate payroll issues, the MOST important part of the company.
    Management positions, which are salary usually start at about $65 with directors earning $125-$135. Vp's make $175K
    Lineman vary from $35hr to $45hr. depends if your a group leader or not
    wow, a meter reader can start at $14 and go all the way to $30
    OVERTIME: DOUBLE WOW, the work crews earn overtime, I've constantly see guys that have a salary of $72k and take home home DOUBLE that. Obscene amounts of 1.5 and double time.

    a group forman know had a base salary of $85k yet after all his OT and year end BONUS he took home $232,000 . blows my mind


    I have NEVER seen such an diverse employee & management group in my life. Very few had the common goal or experience for their jobs (in the offices). Management in my Dept. was some of the most INEPT management I have ever come across. How does a manager in arts and philosophy degree get to be in control of payroll? Their SAP program was rolled out untested at the behest of the CEO. I know this because I chatted with a recently retired VP who bought the program, but argued with CEO that it wasn't ready yet. It was one of the worse implementations in corporate history. People were not getting the paychecks correctly for 8 months. It was so bad the Company had to announce that any overpayment would be forgiven and gave EVERY affected employee a Large bonus for the problems they endured.

    Biggest complaint, the management has no care in the world about their subordinates. only care about implementing company policy. If I saw my manager broken down on the road I would keep on driving (maybe I'd call Triple aaa for them) but they are just merely "Tools" of the company

    Advice to ManagementAdvice

    put management in place that had a background in their jobs. use people that actually have a heart and treat their employees with some dignity and acknowledge their employees with more than a "grunt hello" in the morning. Hell the only time my manager bothered me were when "issues" came up. sometimes I wondered if he knew my name.

    and as for Outsourcing, YEAH, they hire TONS of "contractors" that come from agencies. Usually on a yearly contract but get renewed most of the time. they get about $70k year and work in all depts through the company, whether payroll, benefits, engineering. There are so many temporary contractors that come in on a daily basis that half the hotels in armory square must be filled with them.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO