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19 days ago

Product Specialist - Armani

Neiman Marcus Group San Antonio, TX

To increase retail sales by colaborating with sales associates, generating sales through consultations or events, while giving superior customer… Neiman Marcus Group


19 days ago

Product Specialist - La Mer

Neiman Marcus Dallas, TX

For over a century, The Neiman Marcus Group has stayed focused on serving the unique needs of the luxury market. Today, that commitment is stronger… Neiman Marcus


19 days ago

Product Specialist - Natura Bisse

Neiman Marcus Dallas, TX

For over a century, The Neiman Marcus Group has stayed focused on serving the unique needs of the luxury market. Today, that commitment is stronger… Neiman Marcus


19 days ago

Product Specialist - ReVive

Neiman Marcus Group Dallas, TX

For over a century, The Neiman Marcus Group has stayed focused on serving the unique needs of the luxury market. Today, that commitment is stronger… Neiman Marcus Group


19 days ago

Amore Pacific Product Specialist

Neiman Marcus Group Charlotte, NC

For over a century, The Neiman Marcus Group has stayed focused on serving the unique needs of the luxury market. Today, that commitment is stronger… Neiman Marcus Group


19 days ago

Chanel Temp Product Specialist

Neiman Marcus Group Walnut Creek, CA

Job Duties Job Requirements Currency USD Employment Status… Neiman Marcus Group


19 days ago

Product Specialist - Creed - 35 hrs

Neiman Marcus Dallas, TX

A Product Specialist provides knowledge and expertise to customers and sales associates on the use of the their… Neiman Marcus


9 days ago

Product Specialist - Armani - 35 hrs

Neiman Marcus Group Dallas, TX

A Product Specialist provides knowledge and expertise to customers and sales associates on the use of the their… Neiman Marcus Group


19 days ago

Product Specialist- Lancer - 35 hours

Neiman Marcus Group Houston, TX

A Product Specialist provides knowledge and expertise to customers and sales associates on the use of their product… Neiman Marcus Group


16 days ago

Product Specialist- Trish McEvoy - 35 hours

Neiman Marcus Group Houston, TX

A Product Specialist provides knowledge and expertise to customers and sales associates on the use of their product… Neiman Marcus Group


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Neiman Marcus President, CEO, and Director Karen W. Katz
Karen W. Katz
252 Ratings
  • Helpful (1)

    CUSP Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Palo Alto, CA
    Former Employee - Anonymous Employee in Palo Alto, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Adding luxury retail to your resume is an invaluable experience, learn a lot about exceptional customer service, a great way to learn about high fashion and an excellent opportunity to meet a wide range of incredible, high-ranking people from dramatically different backgrounds.

    Cons

    The Neiman Marcus hierarchy is a joke. Management only cares about making their numbers and they don't care about you or your feelings. HR will pretend to care about you when you're in their office but when you leave they forget that you even talked to them. My department had over 14 people leave in one year and there were about 6-8 employees in the CUSP department at a given time. You are talked down to and treated like a subhuman even with a college degree. Everyone in my department was absolutely miserable and unless you are a shark you will make next to nothing because you have to accept all returns. Let's face it - accepting all returns means customers wear it and return it and you have to be fake and politely accept it. You have to pretend the customer is always right regardless of how incredibly ridiculous the request is. "The store closes at 8:00pm but you want to stay at 9:30pm to buy one shirt? You got it!"

    Advice to Management

    Maybe you should think about hiring a new manager when no one in the department stays for more than three months. Better yet, maybe you should reconsider your priorities when you give manager of the year award to the department manager whose department is the laughingstock of the store because it has an obscenely high turnover rate. Also, you probably should reconsider the way you treat your sales associates. You know, the ones actually making you money.


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