NetApp Technical Support Engineer III Jobs in Research Triangle Park, NC

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NetApp Reviews

3.7
1,286 Reviews
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NetApp President & CEO Tom Georgens
Tom Georgens
751 Ratings
  • Was great. Today: fading away.

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    Current Employee - HQ Employee in Research Triangle Park, NC
    Current Employee - HQ Employee in Research Triangle Park, NC

    I have been working at NetApp full-time (more than 10 years)

    Pros

    It is a nice place to work. People are pleasant and polite. Pay rates are some what competitive. Politics are not nearly as intense as I've experienced at EMC, which is very refreshing. NetApp supports moving around in the company to allow yourself to stay fresh.

    Cons

    Like anyplace, there are many. Many people inside no longer believe that NetApp has the product line that is relevant going forward. NetApp response to market forces has been exceedingly slow. Huge gaps are being exploited by every competitor, and many are now looking actively for better opportunities. Because of the exodus of talent, gaps are forming in teams that now others have to cover. That makes your work day much more challenging, but not is a positive forward moving way.

    Training is a big issue - it is hard to get what you need or want. Unfortunately a lot of lip service is paid to professional development, but getting it means money, and that is often pulled.

    We keep lousy people far too long. Getting rid of dead wood here is next to impossible.

    Great ideas get pushed aside constantly.

    Advice to ManagementAdvice

    Find a buyer and maximize the return to investors ASAP. NetApp is beginning the long fade. You made a massive mistake with merging ONTAP and Spinnaker, even though the market has always pointed out that total unification is not what it wants. That decision about 9 years ago, has broken the back of this company. We got lucky when virtualization came onto the scene, otherwise NetApp would have passed on 3 to 5 years ago.

    NetApp management is tone deaf when it comes to understanding shifts in the market. You cannot continue to whitewash ONTAP as a catchall for every workload.

    NetApp problems come down on one issue: Product.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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