NetApp Technical Support Engineer III Jobs in Research Triangle Park, NC

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NetApp Reviews

3.5
Rating Trends
Recommend to a friend
Approve of CEO
NetApp CEO George Kurian
George Kurian
32 Ratings
  • Lacking in direction, focused only on Wall Street

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Engineer III in Research Triangle Park, NC
    Current Employee - Technical Support Engineer III in Research Triangle Park, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at NetApp full-time (More than 5 years)

    Pros

    There are a number of great people still at NetApp. The people in the trenches make the business work.

    Cons

    Promotions are next to impossible to earn. Instead of promoting based on merit, the whole organization has to compete for reqs, and the reqs go to favored senior managers, who then promote based on political agendas. Escalation Engineers avoid taking cases like the plague and tens to hoard knowledge instead of fostering team growth. The Financial organization is devastating the company as it bows to pressure from an activist investor who really doesn't care about the future of the company or its supremely loyal customers.

    Advice to Management

    Get rid of the CFO and the bean counters who are running (ruining) the company. Require your VP who runs the Support organization to actually be in RTP or Wichita. If senior managers used to work at Nortel or Cisco, show them the door and don't hire any more from either toxic company.


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