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Netflix Customer Service Representative Jobs & Careers

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11 job openings Back to all jobs

Show:  All Results Last 7 Days
18 days ago

Customer Service Representative - DVD Division

Netflix Fremont, CA

• You have the ability to identify and analyze the success of your own work. • You love being on the computer, and you… Glassdoor


30+ days ago

Senior Full Stack Engineer - CS Engineering - Entertainment and Media Industry O

Netflix Los Gatos, CA

Part of the Membership Infrastructure team is the Customer Service Engineering team which develops all of the software tools to the… VelvetJobs.com


30+ days ago

Senior UI Engineer - CS Engineering - Entertainment and Media Industry Opportuni

Netflix Los Gatos, CA

Part of the Membership Infrastructure team is the Customer Service Engineering team which develops all of the software tools to the… VelvetJobs.com


15 days ago

Customer Service Supervisor - DVD Division (Fremont) - Entertainment and Media I

Netflix Fremont, CA

People who excel in this role are open-minded and adaptable high performers with fantastic communication skills and an impeccable work ethic. They… VelvetJobs.com


30+ days ago

Customer Service Research Specialist - Entertainment and Media Industry Opportun

Netflix Los Gatos, CA

• Provide support and best practices to agents taking inbound escalations • Partner with corporate legal team to respond to information requests… VelvetJobs.com


30+ days ago

Global Research Manager - Entertainment and Media Industry Opportunity

Netflix Santa Clara, CA

Netflix has a history of innovating and pushing the envelope across uncharted landscapes from delivery to recommendations to streaming. We're looking… VelvetJobs.com


30+ days ago

Senior UI Engineer - CS Engineering

Netflix Los Gatos, CA

Part of the Membership Infrastructure team is the Customer Service Engineering team which develops all of the software tools to the… Glassdoor


30+ days ago

Senior Full Stack Engineer - CS Engineering

Netflix Los Gatos, CA

Part of the Membership Infrastructure team is the Customer Service Engineering team which develops all of the software tools to the… Glassdoor


30+ days ago

Customer Service Research Specialist

Netflix Santa Clara, CA

In this exciting role, you'll be providing support to our global customer base, as well as strengthening the critical link between our global… Glassdoor


18 days ago

Workforce Analyst - DVD Division

Netflix Fremont, CA

• You have proactively maintained workforce management software, analyzing service level results, and made recommendations to site management for… Glassdoor


Netflix Reviews

427 Reviews
3.8
427 Reviews
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Netflix Founder, Chairman and CEO Reed Hastings
Reed Hastings
328 Ratings
  1. 2 people found this helpful  

    Amazing culture, clear and transparent strategy, and an amazing staff.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Beverly Hills, CA
    Current Employee - Anonymous Employee in Beverly Hills, CA

    I have been working at Netflix full-time (less than an year)

    Pros

    - The company has amazing work culture. They encourage personal responsibility, so you're allowed to work the way you like to work as long as work is getting done.

    - All teams appear to be very clear and transparent with regards to strategy. I knew exactly what I was doing, why I was doing it and what the overall objective was. Lots of clear communication and collaboration. You think this would be a no brainer for all companies, but this is increasingly rare so it's great to see Netflix embrace communication.

    - Plenty of parking in the Beverly Hills office.

    - Catered lunch EVERYDAY.

    Cons

    -Lack of new employee onboarding for your particular role. When you're new, everyone is really busy so there is rarely time for you to sit down with someone and learn the processes for your role that are specific to Netflix. A lot of it is learning on the fly and asking questions as they come up. This is fine if you're a fast learner or have a lot of experience for your role, but for others this can be a very difficult roadblock that can affect campaigns early on and stifle rapport building within teams

    Advice to ManagementAdvice

    You have created an amazing product and an amazing place to work. Keep going!

    Recommends
    Positive Outlook
    Approves of CEO

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