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17 days ago

Sr Product Mgr

Neustar, Inc. US-VA-McLean US-CA-San Diego

/Key Tasks: Neustar, Inc. (NYSE: NSR) is a trusted, neutral provider of real-time information and analytics to the communications services… Neustar, Inc.

Neustar Reviews

207 Reviews
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Neustar President and CEO Lisa A. Hook
Lisa A. Hook
130 Ratings
  • Helpful (8)

    Massive lack of leadership and direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Sterling, VA
    Former Employee - Anonymous Employee in Sterling, VA

    I worked at Neustar full-time (less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO


    Good benefits and decent compensation.


    Neustar has an intriguing analytics solution set but cannot get out of its own way. The lack of leadership starts at the top but the mid-level management of the company is the real problem. Favoritism, cliques, lack of involvement, poor messaging, no hands on training, absence of maturity and a toxic environment are the cornerstones of Neustar right now. Many people I have spoken with since my departure have mirrored the same sentiments, which tells me the executive leadership has no idea what is going on below them or they know and turn a blind eye. The reputation of Neustar, at least here in the DC area, is badly tarnished and my be irreparable because they refuse to address the real problem which is the terrible work environment. I had high hopes for a career with Neustar gave every effort both professionally and personally. However, I realized quickly that I had made a bad career decision. Even then, I worked hard to change the mindset and adjust the culture but my manager had no interest in even communicating with me from the start. My last day at Neustar was my best day at the company.

    Advice to Management

    Address the real problems with you leadership at the mid-level and culture. They are dragging you down further than your stock price right now.

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