New Corp

  www.newcorp.com
  www.newcorp.com

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7 days ago

JUNIOR CUSTOMER SERVICE ASSOCIATE: FULL TIME

Customer Service San Bernardino, CA

We are currently accepting applications from individuals with experience working in customer service, customer relations, and customer support to… CareerBuilder


New Corp Reviews

49 Reviews
2.7
49 Reviews
Rating Trends

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New Corp President and CEO Tony Nader
Tony Nader
13 Ratings
  1.  

    On of The Worst Call Center Companies Out There

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at New Corp

    Pros

    They are at least trying to develop the WAH market

    Cons

    They Are Numbers Driven, At the Expense of their Employees and DirecTV Customers

    Advice to ManagementAdvice

    Build a training program that involves side-by-side training, and stop dumping new agents in the queue and then expect them to hit unrealistic AHT and Adherence requirements... I have worked in WAH and Brick and Mortar Call Centers for several years, and this is one of the worst I have ever seen...

    Recommends
    Negative Outlook
    Disapproves of CEO

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