New Look

New Look Jobs & Careers in London, England

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13 days ago

Buyer - Inspire

New Look Retailers Ltd London, England

This is a great opportunity to be part of our highly successful Inspire department at New Look. As Buyer on our Inspire team, you will source…

19 days ago

Business Change - Training Manager

New Look Retailers Ltd London, England

The Atlas Programme is the biggest investment that New Look has ever made. It is a business led programme of work and is fundamental to delivering…

26 days ago

Assistant Buyer

New Look Retailers Ltd London, England

The purpose of this role is to offer full support to the Buyer in developing a product offer that meets customer requirements and maximises sales and…

20 days ago

Ecommerce Finance Manager

New Look Retailers Ltd London, England

• Underpins the Ecom strategic roadmap with solid business casing. • Assists Digital Director to make sound financial decisions based on business…

19 days ago

Menswear Designer - Casualwear

New Look Retailers Ltd London, England

Reporting to the Head of Design, you will help support and deliver the Company objectives by designing and developing ranges in line with current…

7 days ago

IT Project Manager - Buying & Merchandising

New Look Retailers Ltd London, England

We are currently undertaking a Global Transformation Programme that will be fundamental to New Look becoming a global brand that delivers a…

13 days ago

Finance Business Partner - International

New Look Retailers Ltd London, England

• Accountable for development and execution of financial performance analysis for NL International, currently covering Franchise, Wholesale, Western…

5 days ago

Information Security Officer

New Look Retailers Ltd London, England

As Information Security Officer, you will be responsible for the development, delivery and compliance of a comprehensive information security and…

29 days ago

Atlas International Support Manager (15 months FTC)

New Look Retailers Ltd London, England

• To work with business teams to gather requirements, review options and agree the new solution…

30+ days ago

Management Opportunities

New Look London, England +2 locations

We are currently looking for Managers with key skills in Visual Merchandising, Commerciality, Customer Care, Operations and Product. We want our… Glassdoor

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Alistair McGeorge
19 Ratings

    New Look London - Head office management level role

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in London, England (UK)
    Former Employee - Store Manager in London, England (UK)

    I worked at New Look full-time (more than an year)


    London Head office is a short walk to Oxford Circus, Tottenham court road tube stations. Good location for going out after work, shopping and going out. Office is nice, modern (if a bit overcrowded depending on what floor/ dept you are in.) They run events and sample sales regularly. This is a fast fashion brand, but they do well in there part of the market and have a high number of stores and a good website.
    Office hours are 9am to 5.30pm M-F, but a lot of people have to put in a lot of extra hours to keep on top of it. Most people have desk top computer rather than laptops, so you see the same people daily in your section. There are some really nice people there, not everyone, but I did not find it a 'bitchy' place on a personal level, I made good friends.
    I think the pay is ok for a value retailer, just O.K. The extra benefits on top depend on your management level. You get a 50% staff discount, good staff events, such as xmas party.


    Unfortunately there is a culture of blame at New Look. The people in themselves are ok but not easy to actually work with, especially to start with. The staff turnover is very high. The time pressure and work load means no one wants to help, no one steps up or takes responsibility if things go wrong. It is hard to get things done or to get help from people. Generally other departments are unhelpful. The longer staff are there the less helpful they are, this is to stop them getting blamed for something.

    New Look is the only place I have worked where people don't reply to your emails, never do the things they are tasked with at meetings, ignore you calling them (even if you know they are at their desks) and endlessly require you to book a meeting to ask them anything (which they don't show up to or are too 'busy' to schedule)
    There are three types of people that get on well working at New Look Head office ,London.
    1. People who have been there forever and will never leave
    2. Young keen people with no industry experience, so know no different (they do all the work)
    3. People who do it the New Look way, no other ideas.
    New Look is not that keen on working from home, but depends on your manager on how flexible they are.
    Overall I do not regret working for New Look. I found out what I was capable of and it challenged me in a way I could never of expected, but I would not go back.

    Advice to ManagementAdvice

    If you are serious about changing how New Look runs, stop just talking about it, do something.

    Doesn't Recommend
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