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- Senior Management
It is a brand new hotel in a great location convenient to all transportation. You apparently don't need any previous hotel experience or professional experience to get a management position there
Recent senior staff changes means there is now a top to bottom lack of experienced hotel management professionals which makes it impossible to impliment the best business practices of the industry. The hotel is being run by an amateaur management staff. Morale is low, communication is worse, customer review scores are dropping fast.
Advice to Management
Learn best practices, get some hotel professionals, communicate with the teams, learn your markets, learn your competitors, learn your business.