Nicor Jobs & Careers in Princeton, CA

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Nicor Reviews

30 Reviews
30 Reviews
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Ralph Cleveland
10 Ratings

    Worst place I have ever worked

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    Former Employee - Customer Care Specialist  in  DeKalb, IL
    Former Employee - Customer Care Specialist in DeKalb, IL

    I worked at Nicor full-time for more than 3 years


    Good pay and good benefits


    My heart ached every day I went home. This company has no compassion and will do nothing to help it's customer. We were told to only answer questions asked. Do not volunteer any information. If I saw something that could help someone I should not discuss it as it will increase my talk time. I had many senior citizens call crying because their gas was being turned off. When a 87 yr old woman want to pay her bill over the phone, but was $12 short, and could pay the balance when she received her soc. sec. check in 1 week, the manager said there was nothing they could do. Gas was being turned off in 2 days. But take the money from her if I can. I knew this was a company I could not work for. After 3 years of crying while driving home I quit. I couldn't live with myself. Also, Union job. Jobs given to the person with most seniority not based on who is most qualified.

    Advice to ManagementAdvice

    Really think about what customer service is.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO