Nordstrom Rack – Roseville, CA
Nordstrom Rack is a fun, fast and easy-to-shop destination where style meets savings. We offer brand-name apparel, accessories and shoes for the… Nordstrom Rack
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- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I have been working at Nordstrom Rack full-time for more than a yearPros
The sacramento rack employees a great group of diverse people, who are generally all very happy to be working there. The energy is great, the store manager is awesome- a strong leader, and good person to work for. You get a great look at the world of retail, and learn quickly how to multitask and prioritize. Plus, its a Nordstrom company, so you learn the true meaning of customer service. Even though you are a million times busier than the full line Nordstrom store, you are expected to still maintain the highest level of customer service, and this is very beneficial.Cons
As an assistant, there are a million things that are expected of you, but little to no time to get them done. You have administrative tasks such as making the schedule (this is the assistants job- manager double checks it), keeping up with e-mails including correspondence with your regional manager, and organizing and planning "events", like markdowns and inventory. However, you are required to be on the sales floor from 11-5 every day, and any time your department or the store is busy. Having too much to do is all well and good if you can go into overtime, but here, assistants are not allowed to have overtime (although we often do... I haven't been addressed about my overtime yet.).
All of this would be totally worth it if it wasn't for the paychecks that accompany regularly working 45-50 hours a week, including ALL Saturdays, and many late nights during the week, with no set schedule. Assistants may make the schedules, but this means always scheduling managers and assistants in opposite shifts (manager opens, assistant closes, or vice versa), not to mention Manager in Charge shifts (shifts when the store manager will not be present in the store, and a manager or assistant takes over as the one in charge of everything from deciding to accept or deny questionable returns, to motivating the store to make the day). Managers and assistants each have at least one MIC or back up MIC shift a week, meaning assistants end up having little actual say in scheduling.
For 14.65 an hour, the job isn't quite worth it for the money, but I have been with the company for 2 years, and the forward progression in a career path is something that can benefit anyone.Advice to ManagementAdvice
Store manager does a great job in general, but try to be a little more understanding when managers and assistants tell you how and why certain things cannot get done exactly when you want them to- for example, understand why our floors are a little messy when we were just forced to cut 35 hours from our schedules, and are now short staffed, or when you ask us why we are down 15% on a saturday, and we point out a lacking in merchandise in certain departments, listen and know that we understand our business, and our shortcomings are not always due to poor performance by our employees.RecommendsNeutral OutlookDisapproves of CEO