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Good attitudes, pleasant work environment, flexible hours, pays above minimum wage for entry level. Good management goes a long way, but thats the luck of the draw. Coworkers, for the most part are friendly and cooperative, they hire great people. 20% discount is great!
High turnover, high expectations, constant policy changes, mismanagement at high levels. I was constantly told different things by different managers. Personally I was let go for a policy violation (I had put in notice a while earlier) but we were told constantly to violate that same policy (and others) for customers daily. Serving customers is definitely the highest priority here, which can be good or bad, depending on the situation.
Advice to Management
Present a united front and listen to employee concerns. It's troublesome to both employees and customers when there aren't clear and consistent rules to abide by.