Nordstrom Sales Associate Jobs in Austin, TX

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Show:  All Results Last 7 Days
9 days ago

Retail Sales - Designer - Barton Creek Square

Nordstrom Austin, TX

• Build relationships with customers by providing the best service possible and attending to their individual shopping needs—whether they need a… Nordstrom


11 days ago

Retail Sales - Shoes - Barton Creek Square

Nordstrom Austin, TX

Nordstrom offers selling positions in Men's, Women's and Kids' shoes. The ideal candidate is motivated, enjoys working one-on-one with customers and… Nordstrom


11 days ago

Retail Sales - Accessories/Handbags/Jewelry - Barton Creek Square Mall

Nordstrom Austin, TX

The ideal candidate is motivated, enjoys working one-on-one with customers and thrives in a commissioned sales environment. If you share our love for the cus… Nordstrom


22 days ago

Restaurant Cashier - Barton Creek Square

Nordstrom Austin, TX

We are dedicated to hiring outstanding individuals who share our passion for serving customers and preparing quality food and beverages. Our people… Nordstrom


22 days ago

Retail Sales - Lingerie/Hosiery - Barton Creek Square

Nordstrom Austin, TX

Nordstrom currently has sales openings in our Lingerie/Hosiery department. The ideal candidate is motivated, enjoys working one-on-one with customer… Nordstrom


22 days ago

Retail Sales - Women's Apparel - Barton Creek Square

Nordstrom Austin, TX

The ideal candidate is motivated, enjoys working one-on-one with customers and thrives in a commissioned sales environment. If you share our love fo… Nordstrom


22 days ago

Retail Sales - Cosmetics Artistry - Barton Creek Square

Nordstrom Austin, TX

Nordstrom currently has sales openings in our Cosmetics Artistry department. Cosmetics lines may include: MAC, Nars, Trish McEvoy, Laura Mercier… Nordstrom


22 days ago

Retail Sales - Personal Stylist in Training - Barton Creek Square

Nordstrom Austin, TX

Nordstrom offers selling positions in Personal Styling that include personal stylists. This individual will cross sell from all departments in the… Nordstrom


22 days ago

Retail Sales - Accessories/Handbags/Jewelry - Barton Creek Square

Nordstrom Austin, TX

The ideal candidate is motivated, enjoys working one-on-one with customers and thrives in a commissioned sales environment. If you share our love fo… Nordstrom


22 days ago

Retail Sales Counter Manager - NARS Cosmetics - Barton Creek Square

Nordstrom Austin, TX

The ideal candidate is results oriented, a team leader and thrives in a commissioned sales environment. If you share our love for the customers we serve, th… Nordstrom


Nordstrom Reviews

3.5
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Recommend to a friend
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Nordstrom President and Director Blake W. Nordstrom
Blake W. Nordstrom
2,582 Ratings
  • Some pros, Many cons

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Manager in Austin, TX
    Current Employee - Department Manager in Austin, TX
    Doesn't Recommend

    I have been working at Nordstrom full-time (More than 3 years)

    Pros

    Although I don't particularly enjoy my current job at Nordstrom, I am thankful for some skills the company has provided me. Nordstrom has given me invaluable customer service skills. I was able to move up at Nordstrom throughout the years. I now have management and leadership skills. I like the most of my co-workers.

    Cons

    There are many more cons than pros to working at Nordstrom. Quick overview- -No work/life balance -erratic hours and holidays worked -low commission rate + high returns due to lack of return policy -competitive work environment, questionable ethics concerning sales -gossip prone environment -horrible training process for new employees -little to no training for managers -success and happiness for salespeople is often dependent on their manager (i.e. the manager writes the schedule, is responsible for training of employees, sets the tone for ethical sales practices, etc) -other than health benefits and PTO, Nordstrom provides few other benefits (minimal kitchen, not much gratis, discount is pitiful, 20%) -hard labor- on your feet all day, moving fixtures and clothing, long hours -low salary- compensation does not match time and effort I have been able to move up into management, but it wasn't easy. After being an assistant department manager for some time I finally worked my up to department manager. After proving myself as a DM, my departments were dissolved and I was assigned to be an assistant of several combined departments. This is no way to treat your employees. Because of this move I feel like Nordstrom doesn't value my contribution to the company. In turn, I feel defeated and have no motivation to be proactive in my position. I am an extremely hard worker, quick learner, competent, and organized, but these qualities are not highly valued at Nordstrom. Extroversion is highly valued, as is confidence and looking the part. Some managers deserve their position, but some do not. I now work under a young and extremely incompetent manager that no employee wants to work for. It's frustrating for the employees of these managers and this creates the high turn over rate that retail is known for. There is no work/life balance at Nordstrom. In management you are given conflicting information about your time. You are told to take a half day when you need it and the store manager will understand. You are also expected to stay in the store and do everything you possibly can in order to make your month/day/event. There is a lot of stress placed on you to make your numbers and if you are not making your numbers then you better be putting in the time to try to turn that around. Many managers work open to close and if your day isn't in then you are expected to work those same hours. It's impossible to take 2 days off a week, let alone 2 days in a row. There are always unexpected floor moves, visits, interviews, call-outs, and events every other week that make time off impossible. You are salaried so you aren't paid for your overtime hours, you are working to ensure you get your bonus. If you're department doesn't make it's month then you are not compensated for all those overtime hours. The work you put in is also very physically exhausting. For me, the compensation does not match the amount of time and hard work I've put into the job. Jobs above department manager are extremely hard to obtain. They make it sound like anyone can be a buyer or a regional manager, but this is not true. People that get these jobs live and breathe for Nordstrom. Often, these people know someone in corporate and have an in. Not all of us are willing to put in that much time, without getting paid for it either. The training process is abysmal. New employees are given a half day to learn about customer service and selling and another half day to learn about the POS system. This does not prepare them for the selling floor. Most managers just throw them on the floor and rely on other sales associates to help them with product knowledge and POS system. This takes away from those sales associates selling time and training other employees is not part of their job. There is also no training for managers. You are expected to learn from your coworkers and your regional manager. Sometimes regional mangers are hard to get ahold of and they are only in your store one day a month and have other people in the store to talk to, not just you. The DM role has become so large that it is hard to take away time from your coworkers so they can mentor you.

    Advice to Management

    Train your employees. Make sure new employees have more than a few hours of training before they are put on the selling floor. Hire better managers, not just people who have a cheerleader personality. People who talk the most, often know the least. Provide formal training for management. Provide small perks so employees know you care about them and not just the bottom line.


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